Symmetry of ignorance, social creativity, and meta-design

Abstract

Complex design problems require more knowledge than any one single person can possess, and the knowledge relevant to a problem is often distributed and controversial. Rather than being a limiting factor, "symmetry of ignorance" can provide the foundation for social creativity. Bringing different points of view together and trying to create a shared understanding among all stakeholders can lead to new insights, new ideas, and new artifacts. Social creativity can be supported by new media that allow owners of problems to contribute to the framing and the solving of these problems. These new media need to be designed from a meta-design perspective creating environments in which stakeholders can act as designers and merely be consumers. Keywords

New Frontiers for WebGIS Platforms Generation

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Co-design for Government Service Stakeholders

“…Therefore, approaches are required to responds to this willingness, and explore the use of a meta-design approach of e-Government services. A meta-design is an emerging conceptual framework as a form of collaborative design practice, which in concerned with the process of design and aims to define and create social-technical environments in which end-users can be inventive [38]. However, e-services should not only match the needs of the stakeholders for whom they are anticipated, but should also match the needs and work practices of the service provider as who supply and deliver the services.…”

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