Task-Oriented Conversational Behavior of Agents for Collaboration in Human-Agent Teamwork

Abstract

International audienceCoordination is an essential ingredient for human-agent teamwork. It requires team members to share knowledge to establish common grounding and mutual awareness among them. This paper proposes a be-havioral architecture C 2 BDI that enhances the knowledge sharing using natural language communication between team members. Collaborative conversation protocols and resource allocation mechanism have been defined that provide proactive behavior to agents for coordination. This architecture has been applied to a real scenario in a collaborative virtual environment for learning. The solution enables users to coordinate with other team members

Human–Agent Team Dynamics: A Review and Future Research Opportunities

“…Four of these typesstatic division of labor, adjustable automation, mixed-initiative collaborations, and adaptive automationare intrinsically linked to task design and the interpersonal dynamics between human and agent team members. Extant research on interpersonal processes has mainly focused on mixed-initiative collaborations [58,66,69,[87][88][89][90], where humans and agents negotiate who will do what [86].…”