Team‐based learning and training transfer: a case study of training for the implementation of enterprise resources planning software

Abstract

While traditional models of training such as behavioral modeling (BMT) have been found to enhance training transfer, research suggests that more active learning strategies such as error management (EMT) and team‐based learning (TBL) may be more effective. This paper analyzes BMT, EMT and TBL strategies to train employees on new enterprise resources planning (ERP) software and discusses which training leads to successful procedural and declarative knowledge transfer, knowledge retention and application, and tangible business outcomes. TBL was predicted to be the most effective training type, as it models several components needed to use ERP software in the actual job setting. Overall and procedural knowledge as well as knowledge application scores improved most for TBL participants, while declarative knowledge improved the most in the EMT condition. During training, all conditions showed significant improvement in knowledge application; however, the TBL condition showed the highest knowledge application gains. This paper discusses the elements of TBL that support its use as an effective strategy to increase knowledge transfer in an organizational context.

Towards an analysis of the transfer of training: empirical evidence from schools in Spain

“…Training leads to the introduction of innovations in the classroom and to teacher work improvement (Barnes et al , 2019). One of the key strategies to ensure that training becomes learning, or in other words, to ensure that training is an investment and not an expense, is the support of the organisation in the application of training, for example, through supervisors or department heads (Bates and Yaghi, 2020; Hart et al , 2019). This result would indicate that the support for applying the training is key in the transfer (Gegenfurtner et al , 2009).…”

Team Belonging: Integrating Teamwork and Diversity Training Through Emotions

“…From this cross-reference effort, we extracted a targeted collection of findings from these separate sets of literature. In the second stage, we conducted a secondary search to complement and update the findings from the initial stage utilizing these search terms: team, diversity , or emotion management paired with training (e.g., Hart et al, 2019; Holtz, 2020; Hudson et al, 2020).…”

“…Other research has pointed to specific team training components that, when combined with emotional aspects, can increase transfer. For example, team-based learning strategies that incorporate a focus on error management are better for transfer (Hart et al, 2019). These trainings enhance feelings of support, and self-efficacy, while modeling working together in a diverse team with members from different departments.…”

The brighter side effects: Identification and attainment

“…Training interventions that focus on building skills instead of conveying information have higher levels of transfer. Specifically, research demonstrates that emotional management training is an important moderator of training's ability to produce long-term transfer (e.g., Hart et al, 2019;Lyubovnikova et al, 2018).…”