2014
DOI: 10.12930/nacada-13-011
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Technology and Academic Advising: Student Usage and Preferences

Abstract: When both time and financial resources are limited, administrators selectively decide upon proper utilization of current technology and determine whether monies should be expended on new, flashy, and attractive technology realizing that it may not contribute to the advising experience. By obtaining feedback from the students whom the academic advising staff serves, administrators can effectively make such decisions. Findings from a student survey on technology preferences and utilization in academic advising f… Show more

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Cited by 18 publications
(15 citation statements)
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“…Despite offering an alternative for the students who are unable to meet the advisor physically, advisors should consider technology as a helping tool to ease the advising process, enhance the advising experience and alleviate workload but they should not regard it as a substitute to human advice [7]. The integration of human and technology will help save time for advisors, enhance the student's experience, satisfaction and facilitate graduation on time [8].…”
Section: Technology In Academic Advisingmentioning
confidence: 99%
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“…Despite offering an alternative for the students who are unable to meet the advisor physically, advisors should consider technology as a helping tool to ease the advising process, enhance the advising experience and alleviate workload but they should not regard it as a substitute to human advice [7]. The integration of human and technology will help save time for advisors, enhance the student's experience, satisfaction and facilitate graduation on time [8].…”
Section: Technology In Academic Advisingmentioning
confidence: 99%
“…Between 2011 and 2013 the university decided to use PeopleSoft Advising Tool. The tool was facilitating the work and saved a lot of time in advising and system maintenance [8]. Since Fall 2017, UCF started using Student Success Collaborative system, which is an online tool that is used to connect students to faculty, staff, and campus resources.…”
Section: Since 1990s Miami University and Georgia Statementioning
confidence: 99%
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“…Social media: A notorious dimension of technology is social media. This technology tool allows the advisors to share helpful information with the students, such as upcoming seminars, webinars, events, and registration reminders (Gaines, 2014). Further, social media allows the creation of learning communities.…”
Section: Technology Tools To Support the Virtual Advising Modelmentioning
confidence: 99%
“…A survey of students in undergraduate teacher education programs at the University of West Florida indicated a strong preference for learning about deadlines and other school information through email, not Facebook. 12 Students preferred to interact with their academic advisor face-to-face, followed by email, then phone. Online interaction via Skype was least preferred.…”
Section: Introductionmentioning
confidence: 99%