Telecommuting as a workplace alternative: an identification of significant factors in American firms' determination of work-at-home policies

Frolick, Mark N.; Wilkes, Ronald B.; Urwiler, Robert

doi:10.1016/0963-8687(93)90028-9

Cited by 59 publications

(52 citation statements)

References 7 publications

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“…The literature contains a few empirical studies whose objectives are validation of knowledge about telecommuting (Duxbury, et al, 1992;Venkatesh & Vitalari, 1992;Frolick et al, 1993;Ruppel & Howard, 1998). However, most of the literature consists of positive personal opinions and success stories of specific telecommuting programmes.…”

Section: Introductionmentioning

confidence: 98%

Empirically testing the benefits, problems, and success factors for telecommuting programmes

Guimarães

Dallow²

1999

European Journal of Information Systems

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The benefits of telecommuting have been recognised by government and business organizations throughout the world. As companies implement their telecommuting programmes many problems are encountered which require management attention. For organizations contemplating the implementation of such programmes it has become exceedingly important to know what can be done to improve the likelihood that the many potential benefits will be derived and that the many possible problems are reduced or eliminated. What organizations should do to accomplish this was the quest for this study. The voluminous literature is mostly comprised of anecdotal evidence, personal opinions, or experience based on a single organization. A thorough survey of the relevant literature was undertaken to exhaustively identify the many potential benefits, problems, and the proposed success factors for telecommuting programmes in practice. Using the benefits derived from telecommuting programmes and their impact on company performance as the measures of programme success, six main success factors were empirically tested with a sample of 316 telecommuters from eighteen companies. The results corroborate at least partially the importance of carefully considering the characteristics of supervisors, employees, tasks, and work environments, as well as management support and problems encountered, for the success of telecommuting programmes.

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Section: Introductionmentioning

confidence: 98%

Empirically testing the benefits, problems, and success factors for telecommuting programmes

Guimarães

Dallow²

1999

European Journal of Information Systems

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“…There is some evidence of positive work-related outcomes such as higher job satisfaction, organizational commitment, and lower turnover among teleworkers than office-based workers and of enhanced flexibility and integration of work and non-work roles in some circumstances (Ahrentzen, 1990;Dubrin, 1991;Frolick, Wilkes, & Urwiler, 1993;Olsen, 1987;Rowe & Bentley, 1992). However, other research reports negative outcomes such as lower job satisfaction and organizational commitment, less positive relationships with managers and colleagues, greater work-family conflict and more tendency to overwork such as working during vacations (Olsen, 1987;Prutchno et al, 2000).…”

Section: Outcomes Vary By Types Of Fwa and Outcome Studiedmentioning

confidence: 99%

Flexible Working Arrangements: Implementation, Outcomes, and Management

Lewis

2003

International Review of Industrial and Organizational Psychology 2003

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“…Significant increases in the productivity of teleworkers have been reported (e.g. 13,14). For instance, 87% of IBM employees using teleworking facilities believed that their personal productivity and effectiveness on the job had increased substantially (15).…”

Section: Business Travellers' Performance During Train-travelmentioning

confidence: 99%

Wireless Internet on Trains: Impact on Performance of Business Travelers

Zhang

Marchau

Wee

et al. 2006

Transportation Research Record: Journal of the Transportation R

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Zhang, Marchau, van Wee, van der Hoorn 3/22 ABSTRACTWireless Internet Service (WIS) is finding increasing implementation in The Netherlands via several markets. Recently, the idea has emerged of providing WIS through public transport services. The impacts of WIS on train-travellers, particularly on business travellers, are, however, currently unknown. This paper describes a study which examines these impacts. Respondents were surveyed, in particular, to find out how WIS might affect their travel and work performance. Respondents were also questioned about their willingness to pay for WIS and their preferred WIS characteristics. In general, respondents were positive about WIS and were willing to spend an average of €3.17 per trip for its use. Furthermore, they considered data security as the most important WIS feature. Hence, it can be concluded that WIS deserves to be implemented in train services for business travellers as a means to enhance their travel and work performance during travelling.

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Telecommuting as a workplace alternative: an identification of significant factors in American firms' determination of work-at-home policies

Cited by 59 publications

References 7 publications

Empirically testing the benefits, problems, and success factors for telecommuting programmes

Empirically testing the benefits, problems, and success factors for telecommuting programmes

Flexible Working Arrangements: Implementation, Outcomes, and Management

Wireless Internet on Trains: Impact on Performance of Business Travelers

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