“…Many studies show a steady increase in the use of telemedicine among patients and caregivers, along with a high level of satisfaction (Levoy et al, 2022; Schoenmaekers et al, 2020; Velasco Yanez et al, 2023). Telemedicine is widespread in many countries, and although it has many advantages including: a virtual platform that allows multiple family members/caregivers to participate in the patient's palliative care, helps patients overcome disability and mobility difficulties to receive care, government and regulatory agencies adopt policies that increase reimbursement rates (Gaziel‐Yablowitz et al, 2021; Onesti et al, 2021), treats a wider range of patients (Biswas, Adhikari, & Bhatnagar, 2020; De Guzman & Malik, 2020), and provides a more convenient and comfortable patient experience (Calton et al, 2020; Donelan et al, 2019; Powell et al, 2017; Tasneem et al, 2019), telemedicine still has However, telemedicine still has shortcomings that cannot be ignored. This review shows that not all patients can experience telemedicine due to cultural and language barriers and financial constraints, which can increase inequality in healthcare resources (Chunara et al, 2021; Mercadante et al, 2020; Worster & Swartz, 2017).…”