Telework satisfaction, wellbeing and performance in the digital era. Lessons learned during COVID-19 lockdown in Spain

Blahopoulou, Joanna; Ortiz-Bonnín, Silvia; Montañez-Juan, Maribel; Espinosa, Gema Torrens; García-Sastre, María Antonia

doi:10.1007/s12144-022-02873-x

Cited by 59 publications

(57 citation statements)

References 85 publications

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“…At the same time, some studies showed that when employees were satisfied with their telework conditions, they experienced higher subjective well-being and better self-reported performance [ 38 ]. Further, subjective well-being emerged also to partially mediate the relationship between telework satisfaction and self-reported performance [ 38 ].…”

Section: Resultsmentioning

confidence: 99%

Consequences of COVID-19 on Employees in Remote Working: Challenges, Risks and Opportunities An Evidence-Based Literature Review

Vincenzi

Pansini

Ferrara

et al. 2022

IJERPH

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The COVID-19 pandemic forced organizations across all sectors and sizes to undertake crucial changes in order to remain productive during the emergency. Among these, the shift towards remote working arrangements is still present in our workplaces, impacting employees’ well-being and productivity. This systematic review aims to describe the pandemic’s consequences on work organization by analyzing whether and how the shift towards remote or home-working impacted employees’ productivity, performance, and well-being. Furthermore, it describes the role of individual and organizational factors in determining employees’ adjustment to remote work. Sixty-seven peer-reviewed papers published from 2020 to 2022, written in English, were selected through the preferred reporting items for systematic reviews and meta-analyses (PRISMA) guidelines. Findings describe how remote working arrangements, the workplace and organizational factors, and the employees’ individual traits and skills impacted employees’ productivity and well-being. Furthermore, they provide a description of the organizational enforcement actions reported in the literature. Managerial and practical implications, such as enforcement actions, team management strategies, and initiatives to promote employees’ physical and mental health, will be discussed in the paper.

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Section: Resultsmentioning

confidence: 99%

Consequences of COVID-19 on Employees in Remote Working: Challenges, Risks and Opportunities An Evidence-Based Literature Review

Vincenzi

Pansini

Ferrara

et al. 2022

IJERPH

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“…During the pandemic, workers were forced mandatorily and full-time to telework (the so call crisis-induced telework) [32]. These two conditions of telework have had a great impact on employee wellbeing [33].…”

Section: Academic Staff Well-being During the Pandemicmentioning

confidence: 99%

“…Moreover, several studies investigated the perception of advantages and disadvantages of teleworking in the pandemic, but more rarely, the effect of teleworking satisfaction on well-being, with few exceptions that demonstrated its impact [33,46]. Two Italian studies showed that teleworkers in the field of education and research appreciate teleworking less, and have higher levels of psychological distress, than in other working fields [46,47].…”

Section: Academic Staff Well-being During the Pandemicmentioning

confidence: 99%

Remote Working and Home Learning: How the Italian Academic Population Dealt with Changes Due to the COVID-19 Pandemic Lockdown

et al. 2022

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The COVID-19 pandemic introduced changes in people’s lives that affected their mental health. Our study aimed to explore the level of psychological distress in the academic population during the lockdown period and investigate its association with the new working or studying conditions. The study sample included 9364 students and 2159 employees from five Italian universities from the study IO CONTO 2020. We applied linear regression models to investigate the association between home learning or remote working conditions and psychological distress, separately for students and employees. Psychological distress was assessed using the Hospital Anxiety and Depression Scale (HADS). In both students and employees, higher levels of distress were significantly associated with study/work–family conflicts, concerns about their future careers, and inadequacy of equipment; in employees, higher levels of distress were significantly associated with a lack of clarity on work objectives. Our results are in line with previous research on the impact of spaces and equipment in remote working/studying from home. Moreover, the study contributes to deepening the association between well-being and telework–family conflict, which in the literature is still equivocal. Practical implications require academic governance to promote sustainable environments both in remote and hybrid work conditions, by referring to a specific management by objectives approach.

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“…It should also be noted that work-life imbalances experienced by teleworkers cannot be predicted with negative well-being assessments. A study by Blahopoulou et al (2022) showed that even teleworkers with children at home, who were generally less satisfied with working from home, rated their well-being better when working at home than when working in an office. Thus, the effects of teleworking are not necessarily negative (Putri & Amran, 2021).…”

Section: Literature Reviewmentioning

confidence: 99%

“White collars” on self-reported well-being, health and work performance when teleworking from home

Raišienė

Rapuano

Masilionytė

et al. 2022

Problems and Perspectives in Management

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In the wake of the pandemic, telework became relevant to more employees than before. Researchers suggest both positive and negative impact of telework on employees. The study examines office workers’ self-reports on the impact of teleworking on their subjective well-being, health, and productivity. Data (N = 475) were collected from teleworkers in Lithuania during the COVID-19 pandemic. Findings indicate that teleworking during the pandemic had a negative impact on the well-being (in work-life balance aspect) and health (mostly in terms of mental exhaustion) of office workers, while work performance suffered relatively less. Also, this study revealed three original observations. First, well-being evaluations of teleworkers were found to be most correlated with close relationships and age. Second, teleworkers who live with their parents have the most positive evaluations of teleworking in all three areas: well-being, health, and productivity. And third, the overlap between family and work when working from home increases the likelihood that women and young workers will be less concerned about healthy living habits. This study contributes to a better understanding of the factors teleworkers face when working at home and can help companies improve their hybrid working strategies.

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Telework satisfaction, wellbeing and performance in the digital era. Lessons learned during COVID-19 lockdown in Spain

Cited by 59 publications

References 85 publications

Consequences of COVID-19 on Employees in Remote Working: Challenges, Risks and Opportunities An Evidence-Based Literature Review

Consequences of COVID-19 on Employees in Remote Working: Challenges, Risks and Opportunities An Evidence-Based Literature Review

Remote Working and Home Learning: How the Italian Academic Population Dealt with Changes Due to the COVID-19 Pandemic Lockdown

“White collars” on self-reported well-being, health and work performance when teleworking from home

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