Terror Management and Twitter: The Case of the 2016 Berlin Terrorist Attack

Fischer, Diana; Schwemmer, Carsten; Fischbach, Kai

doi:10.31235/osf.io/964dc

Cited by 4 publications

(4 citation statements)

References 38 publications

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“…Of note, through their comments, Twitter users can also influence the decision making of other users (Riquelme and Gonz alez-Cantergiani, 2016). The aforementioned characteristics, along with the large amounts of data generated on the Twitter platform, have led many researchers to use the content generated on this social platform to obtain information on terrorism (Fischer et al, 2018), racism (Chaudhry, 2015), as well as on sexual harassment in private life (Kearl, 2018) and at work (Ward--Peterson and Chang, 2018). Likewise, the content generated on Twitter and other social networks was used to investigate social movements, such as #JeSuisCharlie (Sumiala et al, 2016) or #TimesUp (Ward-Peterson and Chang, 2018).…”

Section: Literature Reviewmentioning

confidence: 99%

Marketing challenges in the #MeToo era: gaining business insights using an exploratory sentiment analysis

Reyes-Menéndez¹,

Saura²,

Filipe³

2020

Heliyon

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The #MeToo movement is among the most impressive social movements of recent years that have attracted stakeholders' attention and changed social mindsets. The present study seeks to provide a deeper understanding of the challenges involved in the #MeToo movement by identifying the main issues regarding business and marketing activities. To this end, the analysis of user-generated content (UGC) on Twitter was performed to extract the tweets with the hashtag "#MeToo" (31,305 tweets). Then, a Latent Dirichlet Allocation (LDA) model was applied to this database to identify topics. In the next step, using a Supervised Vector Machine (SVM) type analysis, we classified the tweets according to the sentiment they express (positive, negative, and neutral). Finally, we performed data text mining using the NVivo software. Our findings underscore the importance of (i) gender equality in communication campaigns, (ii) gender equality at work and (iii) social mobilizations in social networks, as well as suggest that (iv) marketing advertisers should become more inclusive and respectful in their advertising and marketing campaigns. The identified topics may be a starting point for future research on social movements, sociology, sexuality, or machismo in work environment, business and marketing strategies.

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Section: Literature Reviewmentioning

confidence: 99%

Marketing challenges in the #MeToo era: gaining business insights using an exploratory sentiment analysis

Reyes-Menéndez¹,

Saura²,

Filipe³

2020

Heliyon

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“…Others indicated the organizational factors leading to varying outcomes of crisis communication, such as organizational reputation, structure, leadership, interpersonal influences and networking (Ansell et al, 2010;Garnett & Kouzmin, 2007;Pang et al, 2022). In the meantime, several studies have stated that technology is crucial for effective crisis communication (Garnett & Kouzmin, 2007;Fischer et al, 2016). Cognition plays an essential role in the development and dissemination of crisis messages, as it 'provides initial content and activating the link to the subsequent processes of communication' (Comfort, 2007, p. 193).…”

Section: Constructs Of Effective Cmts' Communication In Crisis Responsementioning

confidence: 99%

Can crisis management teams mitigate COVID‐19's effects? A comparative case study between China and the United States

Hossain

Shi

Yan³

2023

Contingencies & Crisis Mgmt

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The COVID‐19 pandemic has been the world's greatest challenge since World War II. As an unprecedented global public health crisis, crisis management teams (CMTs) in the infected countries need to rethink to cope with the similar uncertainty and urgency of the ongoing COVID‐19 pandemic. The shared context of COVID‐19 allows us to explore a cross‐nation study of different constructs and CMT to communicate information about crises with the public effectively. Since the pandemic affected all countries, the comparison is warranted. Can CMTs mitigate the effects of COVID‐19? Based on the analysis of China and the US cases, our study explores how shared and common knowledge cognition among crisis responders plays a pivotal role in effective CMTs' communication while technological failures and inadequate information disrupt the system, worsening pandemics like COVID‐19. Furthermore, organizational dysfunction, such as institutional fragmentation, regulatory hurdles and bureaucratic arrogance, impede effective communication between CMTs. However, effective coordination and decisive leadership could improve coordination effectiveness and reduce crisis costs.

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“…In the present paper, we argue that social media analysis provides a rich basis to extract timely information on emerging topics. Social media have established themselves as a ubiquitous vehicle to disseminate information in domains reaching from crisis management (Fischer et al., 2018), over politics (Nulty et al, 2016) to research (Rowlands et al, 2011). The amount of daily user-generated content provided by a large number of active users on platforms, such as Twitter, results in a replete accumulation of accessible data (including textual data, pictures, geo-tagged data, or network metrics).…”

Section: Introductionmentioning

confidence: 99%

Mining Twitter to Detect Hotspots in Psychology

Bittermann

2021

Zeitschrift für Psychologie

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Abstract. For identifying psychological hotspot topics, a mere focus on bibliometric data suffers from a publication delay. To overcome this issue, we introduce Twitter mining of ongoing online communication among scientists for the detection of psychological research topics. Specifically, we collected the entire 69,963 tweets posted between August 2007 and July 2020 from 139 accounts of psychology professors, departments, and research institutes from the German-speaking countries, as well as sections of the German Psychological Society (DGPs). To examine whether Twitter topics are hotspots in terms of indicating future publication trends, 346,361 references in the PSYNDEX database were extracted. For determining the additional value of our approach in contrast to traditional conference analysis, we gathered all available conference programs of the DGPs and its sections since 2010 and compared dates of topic emergence. Results revealed 21 topics addressing societal issues (e.g., COVID-19), methodology (e.g., machine learning), scientific research (e.g., replication crisis), and different areas of psychological research. Ten topics indicated an increasing publication trend, particularly topics related to methodology or scientific transparency. Seven Twitter topics emerged earlier on Twitter than at conferences. A total of four topics could be expected neither by bibliometric forecasting nor conference contents: “methodological issues in meta-analyses”, “playfulness”, “preregistration”, and “mobile brain/body imaging”. Taken together, Twitter mining is a worthwhile endeavor for identifying psychological hotspot topics, especially regarding societal issues, novel research methods, and research transparency in psychology. In order to get the most comprehensive picture of research hotspots, Twitter mining is recommended in addition to bibliometric analyses of publication trends and monitoring of conference topics.

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Terror Management and Twitter: The Case of the 2016 Berlin Terrorist Attack

Cited by 4 publications

References 38 publications

Marketing challenges in the #MeToo era: gaining business insights using an exploratory sentiment analysis

Marketing challenges in the #MeToo era: gaining business insights using an exploratory sentiment analysis

Can crisis management teams mitigate COVID‐19's effects? A comparative case study between China and the United States

Mining Twitter to Detect Hotspots in Psychology

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