Testing Herzberg’s Two-Factor Theory of Motivation in the Public Sector: Is it Applicable to Public Managers?

Hur, Yongbeom

doi:10.1007/s11115-017-0379-1

Cited by 45 publications

(36 citation statements)

References 42 publications

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“…Herzberg’s motivation-hygiene theory suggests that intrinsic motivators are more critical than hygiene factors when it comes to enduring retention of employees in general (Herzberg et al, 1957). However, more recent research has supported the argument that the limitations in providing financial rewards in the public sector make the theory particularly relevant to public sector employees, by distinctly linking motivators (as opposed to hygienes) with job satisfaction (Hur, 2018). Even among public workers, it is arguable that the theory is even more relevant to teachers.…”

Section: Herzberg’s Motivation-hygiene Theorymentioning

confidence: 99%

Designing an Employee Experience Approach to Teacher Retention in Hard-to-Staff Schools

Tran

Smith

2020

NASSP Bulletin

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Many school employers struggle with teacher turnover challenges despite their use of wide-ranging teacher retention initiatives. Emphasizing a new Talent Centered Education Leadership approach, this article relies on a theory-building methodology that leverages the theories of career choice and Herzberg’s motivation-hygiene, empirical literature that examines the differentiated needs of teachers throughout the stages of their career, and modern strategic human resource management practices, to argue that school leaders should intentionally design a supportive employee experience for teacher support. Guidance is provided for the addressing of staffing issues in hard-to-staff secondary schools, accounting for the total employee experience journey from entry to retirement.

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Section: Herzberg’s Motivation-hygiene Theorymentioning

confidence: 99%

Designing an Employee Experience Approach to Teacher Retention in Hard-to-Staff Schools

Tran

Smith

2020

NASSP Bulletin

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“…Further analysis in this direction may also be useful in investigating a possible collaboration analogue of Herzberg's Two-Factor Theory of Motivation, which states that motivation is jointly driven by higher levels of satisfaction and lower levels of dissatisfaction, and that the two do not conceptually belong to the same dimension. 27 The discrepancy between the three components of the theoretical collaboration construct (developed largely based on a high-income context) and the two observed factors in this study also highlights the potential need to adapt the conceptual framework for collaboration to different study contexts and populations-and that the scale presented here may serve as a useful prototype for other assessments of collaboration in similar settings, particularly among FLWs involved in direct service delivery.…”

Section: Discussionmentioning

confidence: 67%

“…Further analysis in this direction may also be useful in investigating a possible collaboration analogue of Herzberg’s Two-Factor Theory of Motivation, which states that motivation is jointly driven by higher levels of satisfaction and lower levels of dissatisfaction, and that the two do not conceptually belong to the same dimension. 27 …”

Section: Discussionmentioning

confidence: 99%

Development and psychometric testing of the FLW-MSC scale for measuring frontline worker multisectoral collaboration in rural India

et al. 2021

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ObjectivesMultisectoral collaboration (MSC) is widely recognised as a critical aspect of policies, programmes and interventions addressing complex public health issues, yet it is undertheorised and difficult to measure. Limited understanding of the intermediate steps linking MSC formation to intended health outcomes leaves a substantial knowledge gap about the types of strategies that may be most effective in making such collaborations successful. This paper, which reports the quantitative strand of a broader mixed-methods study, takes a step toward filling in this ‘missing middle’ of MSC evaluation by developing and testing the FLW-MSC scale, an instrument to assess collaboration among the frontline workers of one of India’s largest and most widely known MSCs: the Integrated Child Development Services (ICDS) scheme.DesignThis study involved development, field-testing and psychometric testing of an 18-item, Likert-type frontline worker collaboration scale, including internal consistency, construct validity and criterion validity.SettingVillage-level primary healthcare in rural Uttar Pradesh, India.Participants281 anganwadi workers, 266 accredited social health activists and 124 auxiliary nurse midwives selected based on random sampling of anganwadi catchment areas from 346 gram panchayats (GPs), including 173 intervention GPs and 173 pair-matched control GPs from a parent evaluation study.ResultsResults support the scale’s internal consistency (ordinal α=0.92–0.95), construct validity (reasonable exploratory factor analysis model fit for five of the six dyadic relationships Tucker-Lewis Index=0.84–0.88; Root Mean Squared Error of Approximation=0.09–0.11), and criterion validity (regression of collaboration score on an information-sharing indicator β=3.528; p=0.006).ConclusionsThe scale may be useful for ICDS managers to detect and address poor collaboration as the Indian government redoubles its efforts to strengthen and monitor MSC, or ‘convergence’, with important implications for the critical priority of child development. Further, the FLW-MSC scale may be adapted for measuring frontline worker collaboration across sectors in many other scenarios and low/middle-income country contexts.

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“…Recent study has revealed that all extrinsic factors are essential for improving employees' performance. Hur, 2017;Chang and Teng, 2017;Sanjeev and Surya, 2016;Emeks et al, 2015; showed a positive and significant impact of hygiene factors for improving the employee satisfaction, talent and performance in the industry. Emeka et al, (2015) asserted that all extrinsic factors enhanced the motivation of employees which ultimately influenced positively to performance of workers in terms of productivity.…”

Section: Literature Reviewmentioning

confidence: 99%

The Impact of Extrinsic Motivation on Employees’ Performance: A Comparative Analysis of Food and Textile Industries in Sindh, Pakistan

Shaikh¹,

Pathan²,

Khoso³

2018

IBR

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The purpose of present study is to examine the effects of external motivational factors on employees. Current study is employed Herzberg’s two-factor theory to investigate the effects of extrinsic factors on employees’ performance.in food and textile industries of Sindh, Pakistan. Seven point Likert scale is used for survey purpose. Reliability test is conducted for knowing the internal consistency of extrinsic factors as independent variables and employees’ performance as dependent variable. Pearson correlation, Analysis Of Variance (ANOVA), t test and multiple regression techniques are employed for data analysis.The results found that all extrinsic factors have positive and significant effects on employees. This study provides good amount of knowledge on the importance of extrinsic factors for improving the employees’ performance.

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Testing Herzberg’s Two-Factor Theory of Motivation in the Public Sector: Is it Applicable to Public Managers?

Cited by 45 publications

References 42 publications

Designing an Employee Experience Approach to Teacher Retention in Hard-to-Staff Schools

Designing an Employee Experience Approach to Teacher Retention in Hard-to-Staff Schools

Development and psychometric testing of the FLW-MSC scale for measuring frontline worker multisectoral collaboration in rural India

The Impact of Extrinsic Motivation on Employees’ Performance: A Comparative Analysis of Food and Textile Industries in Sindh, Pakistan

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