2012
DOI: 10.1145/2076450.2076467
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Text-mining the voice of the people

Abstract: Statistical techniques help public leaders turn text in unstructured citizen feedback into responsive e-democracy.

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Cited by 42 publications
(19 citation statements)
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“…When governments could listen to, analyze and understand citizen opinions voiced via information communication technologies such as SMS messages and websites, and absorb the feedback into administrative decision-making process [3], operators of NBA teams such as coaching staffs and the general managers could use Twitter to discern players' status when they are not on the basketball court, particularly their moods, and to use the information that is otherwise difficult to obtain to predict their performance in the upcoming games. To this end, text mining and sentiment analysis will be applied on AGC to extract hidden intelligence from unstructured textual content, which allows teams to capture players' moods reflected by their words.…”
Section: Introductionmentioning
confidence: 99%
“…When governments could listen to, analyze and understand citizen opinions voiced via information communication technologies such as SMS messages and websites, and absorb the feedback into administrative decision-making process [3], operators of NBA teams such as coaching staffs and the general managers could use Twitter to discern players' status when they are not on the basketball court, particularly their moods, and to use the information that is otherwise difficult to obtain to predict their performance in the upcoming games. To this end, text mining and sentiment analysis will be applied on AGC to extract hidden intelligence from unstructured textual content, which allows teams to capture players' moods reflected by their words.…”
Section: Introductionmentioning
confidence: 99%
“…An extension of this study will aim to determine the relationships between the words in lyrics and the seasons. In addition, a more detailed form of analysis, such as latent Dirichlet allocation or latent semantic analysis, could be employed to identify the structural patterns in lyrics (Evangelopoulos & Visinescu, ). Furthermore, we focused solely on K‐pop in this study, but our analysis could be extended to identify changes in world music markets.…”
Section: Resultsmentioning
confidence: 99%
“…Representing a document collection with vectors allows researchers to perform operations such as scoring documents on a query, document classification, as well as document and term clustering [14]. These SVDs can then be rotated to alternatively model the data's behavior and facilitate interpretation in an unsupervised setting as well as labeling in supervised approaches [3,13,15]. Last, post-LSA may include comparing and classifying documents using either cosine similarity technique or by clustering or factor analysis.…”
Section: Visualizing Term Eigenvector Prominence In a Corporate Sociamentioning
confidence: 99%
“…Again, TDM algorithms need Stop Lists to prevent SVDs from considering terms that do not add value. This is done not only to reduce computational complexity, but also to reduce spurious language patterns [3] and to minimize the degree to which the term space is distorted [4].…”
Section: Introductionmentioning
confidence: 99%