The antecedent role of online satisfaction, perceived risk online, and perceived website usability on the affect towards travel destinations

Analysis of the Relationship between the Quality of Presence of Destination through Online Travel Contexts, Attitude, and Intention; Case of Iran

“…The perceived usefulness plays a great role in triggering user's intention to continue using a special IS (Ambalov, 2018;Davis, 1989;Karahanna, Straub, & Chervany, 1999;Lai et al, 2016). It is especially consistent with the usage continuous intention (Agarwal & Karahanna, 2000;Bhattacherjee & Premkumar, 2004) the satisfaction (Alcántara-Pilar et al, 2018;Bhattacherjee, 2001;Limayem & Cheung, 2008) and attitude (Bhattacherjee & Hikmet, 2008). Hence:…”

“…On the account of the hypotheses 4 & 5, our investigations indicate a strong positive association between tourists' confirmation of the DOCs and perceived usefulness and satisfaction. By inspiration of previous studies and based on the IS success model, and ECM, we examined the effects of the DOCs on the satisfaction and perceived usefulness (Alcántara-Pilar et al, 2018;Chung et al, 2015;Kim et al, 2011;Lin, Wu, & Tsai, 2005;Roca et al, 2006;Shin, Shin, Choo, & Beom, 2011;Thong et al, 2006). According to our findings; it seems that perceived usefulness of DOCs predominantly depends on the confirmation of the information, service and design quality.…”

“…Compared to the previous studies in the ECM, IS success model, and TPB, which neglected the tourists' browsing behavior and their attitude towards DOCs, our study found that online attitude towards a destination could be introduced as an alternative and representative construct which strongly mediates the effects of DOCs on visit intention. Because, DOCs act as a window enabling tourists to browse and compare all the facilities named as destination possibilities, and it helps them to shape their image of the destination with variety of feelings, thoughts and desires (Alcántara-Pilar et al, 2018). Additionally, online attitude is a changeable concept which depends on the online platforms.…”

Determinantes da lealdade online em sites de alojamento: um estudo comparativo do comportamento do consumidor português e brasileiro

“…O valor percebido pelo cliente resulta de uma avaliação das recompensas relativas e dos sacrifícios associados à oferta, e a satisfação existe quando o consumidor percebe que a sua proporção de resultados-contribuições está equilibrada com a de seu parceiro (OLIVER; DESARBO, 1988) (YANG; PETERSON, 2004). Os consumidores que têm um nível alto de risco percebido apresentam índices maiores de afeto pelo site (quando comparados com aqueles que apresentam um nível mais baixo de risco percebido) no caso de seu processo de navegação ser bem-sucedido, o que os deixa satisfeitos (ALCÁNTARA-PILAR et al, 2018). Se os consumidores reconhecem, por meio de sinais, que o vendedor online propicia segurança e proteção da privacidade em transações online, a sua percepção de incerteza e de riscos na compra online tendem a ser reduzidos.…”

What Drives the Adoption of Smart Travel Planning Apps? The Relationship between Experiential Consumption and Mobile App Acceptance

“…tour destination, hotel choice, restaurant selection and attractions of the destination. The choice of travel destination is affectively and cognitively depend on how relevant is the travel plan [16]. Bekk, Spörrle [17] concluded that tourists require concrete information in helping them to decide the tour destination.…”