The application of facilities management expertise to the hotel renovation process

Abstract

This paper considers the renovation of hotels in the context of facilities management. It evaluates a study carried out in Egypt into the attitudes of hotel general managers about the importance attached to hotel renovation and refurbishment. The findings show that whilst hotel managers express a belief in the importance of hotel renovation, there is little evidence of strategic thought in the renovation process. Instead, the focus appears to be on the "softer" customer satisfaction aspects of hotel management. There is scope for a more strategic view of FM among hotel managers and owners

Implementation of total productive maintenance (TPM) to increase overall equipment efficiency of an hotel industry

“…In simple words Focused improvement can be defined as a method that identifies the systems problems and then modifies the whole system in order to find the most cost effective, time saving and least disruptive solutions in order to optimize the system [6,7]. Planned maintenance is another tool where an object, item, or equipment are maintained in a planned manner to increase the efficiency by reducing the downtime.…”

Strategic Management Applications in Rejuvenation Efforts of South-Western Nigerian Hotels: Facilities Management Perspective

“…According to the study, Facilities Managers are responsible for ensuring cost efficient management of the building and related facilities, and creating an environment that supports the activities of the building users, and their experience and knowledge would provide vital background to building related decisions. Maas and Pleunis (2001) (In Hassanien and Losekoot, 2002) sees FM as "the responsibility for co-ordinating efforts to ensure that buildings, technology, furniture and organizational trends are responded to, over time". Furthermore, Barett (2000) defines FM as "an integrated approach to operating, maintaining, improving, and adopting the buildings and infrastructure of an organization in order to create an environment that strongly supports the primary objectives of that organization".…”

Hotel Maintenance Management Practices

“…Maintenance of the hospitality building is significant as its effectiveness will directly affect the quality of services, which have direct and significant effect on satisfying customers' wants and expectations. Proper maintenance management is essential for hotel operations for many reasons including [1][2][3][4][5][6][7][8][9][10][11][12]. l) To increase the life cycle of the property and achieve minimum breakdowns or deteriorations.…”

“…Operators need to maintain brand image which may clash with owners' revenue targets. 4. Hospitality facilities requires higher maintenance and renovation cost than residential and industrial buildings, as they are more dynamic, complex, in construction and installation.…”