The Bridge Connecting Theory to Practice - A Case Study of Universal Design Process

Liu, Yilin Elaine; Lee, Seung–Hyun; Kascak, Ljilja Ruzic; Sanford, Jon A.

doi:10.1007/978-3-319-20678-3_7

Cited by 7 publications

(5 citation statements)

References 11 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Universal design (UD) and inclusive design (ID) have been identified as potential means of addressing accessibility challenges during design, due to their focal point of considering all users and the "full range of human diversity" (Liu et al, 2015) into the design process, with the intent of providing access to as many citizens as possible (Dosis, 2014). Universal Design (UD) advocates for the accessibility and usability of a system for users, irrespective of their age, and different abilities (Awale & Murano, 2020).…”

Section: Universal and Inclusive Designmentioning

confidence: 99%

“…Hospitality enables designers and developers to become people‐oriented, requiring them to “consider what the needs and desired outcomes of the users are and mirror those in the design” (Dosis, 2014, p. 19). Sociability principles ensure that designers and developers provide an optimal user experience for all individuals, irrespective of their full range of human diversity (Dosis, 2014; Liu et al, 2015). Inclusive design seeks to address digital accessibility by recognizing both diversity and uniqueness; employing inclusive design process and tools; and striving for broader beneficial impacts (Stofer et al, 2023).…”

Section: Related Work On E‐government Servicesmentioning

confidence: 99%

See 1 more Smart Citation

Factors influencing the design and implementation of accessible e‐Government services in South Africa

Abdurahman,

Kabanda

2024

E J Info Sys Dev Countries

View full text Add to dashboard Cite

As governments embark on providing their services online (e‐Government services), it is imperative for them to ensure that these services remain accessible to all online users. Prior studies have demonstrated that providing accessible online services remains a challenge for most governments, and more so for developing countries. This study seeks to identify and better understand the factors influencing the design and implementation of accessible e‐Government services. The study employed qualitative semi‐structured interviews in order to collect primary data from twelve government employees working as developers, designers, business analysts, and the management team. The data were analyzed using thematic analysis. This study identifies two key factors influencing the design and implementation of accessible e‐Government services, namely: organizational structures and stakeholder supporting structures. Furthermore, the findings explain how these factors affect the current practices of designing and implementing accessible e‐Government services. Four practices in use were recognized as instrumental in the design and implementation of accessible e‐Government services. These are: (i) championing accessibility; (ii) adoption of an omni‐channel approach, as well as digital learning and awareness; (iii) development of inhouse guidelines and best practices, as well as support for developing assistive technologies; (iv) and lastly, reflective practices. The study discusses the implications of these findings for future studies.

show abstract

Section: Universal and Inclusive Designmentioning

confidence: 99%

Section: Related Work On E‐government Servicesmentioning

confidence: 99%

Factors influencing the design and implementation of accessible e‐Government services in South Africa

Abdurahman,

Kabanda

2024

E J Info Sys Dev Countries

View full text Add to dashboard Cite

show abstract

“…There are many studies that implement F-DEMATEL for different decision problems (Büyüközkan and Çifçi, 2012;Lin, 2013;Yeh and Huang, 2014;Patil and Kant, 2014;Liu et al, 2015;Abdullah and Zulkifli, 2015;Luthra et al, 2016;Sangaiah et al, 2017). Additionally, Chang and Cheng (2010) proposed an intuitionistic fuzzy DEMATEL (IF-DEMATEL) to improve the performance of failure modes and effects analysis.…”

Section: Literature Reviewmentioning

confidence: 99%

A novel fuzzy risk matrix based risk assessment approach

Can

Toktaş²

2018

View full text Add to dashboard Cite

Purpose Traditional risk assessment (RA) methodologies cannot model vagueness in risk and cannot prioritize corrective-preventive measures (CPMs) by considering effectiveness of those on risk types (RTs). These cannot combine and reflect accurately different subjective opinions and cannot be used in a linguistic manner. Risk factors (RFs) are assumed to have the same importance and interrelations between RFs are not considered. This study aims to overcome these disadvantages by combining fuzzy logic with multi-criteria decision-making in a dynamic manner. Design/methodology/approach This study proposes a novel three-stage fuzzy risk matrix-based RA integrating fuzzy decision-making trial and evaluation laboratory (F-DEMATEL) and fuzzy multi-attributive border approximation area comparison (F-MABAC). At the first stage, importance weights of RFs are computed by F-DEMATEL. At the second stage, risk degrees of RTs are computed via using fuzzy risk matrix. At the third stage, CPMs are ranked by F-MABAC. Finally, a numerical example for RA in a warehouse is given. Findings Results show that developing instructions for material loading or unloading is the most important CPM and severity is the most important RF for the warehouse. Originality/value This study has originality in terms of having fuzzy dynamic structure. At first, RFs are assumed to be criteria sets then, RTs are assumed to be criteria set considering their risk degrees to rank CPMs in a fuzzy manner. Risk degrees of RTs are used for weights of RTs and effectiveness of CPMs are used for performance values of CPMs.

show abstract

“…In addition, Panasonic developed six UD guidelines covering operations, space, usage, and maintenance of its products [5]. Although UD is often a crucial part of product evaluation before application, it is mostly used for post hoc evaluation at the end of product development, which results in UDs often being reflected in additional features [6,7]. The effects are notable when interventions occur in the early stages of product development [8], such as during product-demand strategy and product-specification planning.…”

Section: Introductionmentioning

confidence: 99%

The Strategy of Universal-Design Thinking in Architecturally Innovative Product Development

Gao

Lin

2021

Processes

View full text Add to dashboard Cite

Universal design, as an important concept in product development, has been gradually implemented in various industries and firms, but most of the applications are aimed at the incremental innovation of product design. However, considering the differentiation of product types, the design factors are varied and not precise, which makes it difficult to effectively implement the existing universal-design principles in specific product designs when facing architecturally innovative product development, which leads to an increasing amount of time and resources. This study, with an umbrella stand as an example, proposes to design a new universal-design scale by combining the attributes of the umbrella stand, the existing universal-design principles and the usability principles at the beginning of the design. Then, through interviews and user surveys, cluster analysis is used to screen the products and refine the design factors. In addition, with the Quantification Type I, the universal-design principles and design factors are matched effectively in order to obtain the weight differences of the product design factors and eliminate unsuitable design factors, in order to guide product design. Finally, the universal umbrella-stand-design case is completed for verification. The results show that the universal umbrella stand has been significantly improved in the evaluation of universal-design principles. In the future design, architecturally innovative products with inaccurate design factors can also use this process to complete the design and development of the target product, and to significantly enhance the universal-design evaluation of the product.

show abstract

The Bridge Connecting Theory to Practice - A Case Study of Universal Design Process

Cited by 7 publications

References 11 publications

Factors influencing the design and implementation of accessible e‐Government services in South Africa

Factors influencing the design and implementation of accessible e‐Government services in South Africa

A novel fuzzy risk matrix based risk assessment approach

The Strategy of Universal-Design Thinking in Architecturally Innovative Product Development

Contact Info

Product

Resources

About