“…The rights-based judgement approach offered by tribunals is less than effective (Ury et al, 1993). Research has increasingly suggested that whilst tribunals still have a key role to play in dispute resolution, they struggle to deliver informal, speedy and cost-effective dispute resolution (Hann and Teague, 2012; Sander, 1976). This problematization of public bodies as the route to dispute resolution surfaced earliest in the USA, but the debate around delays and costs of tribunals is present throughout much of the developed world, albeit varying in pace and direction from one jurisdiction to another (Roberts and Palmer, 2005).…”