“…Other scholars have observed cyclical waves of democratic responsiveness in public administration. According to Frederickson, Johnson, and Wood (2004) Overall, e-governance practice of responsiveness and accountability is not being widely practiced despite extensive use of new e-governance initiatives (West, 2004;Justice, Melitski, and Smith 2006), and this is despite the fact that there is good evidence that e-government can improve accountability and transparency (Ahn and Bretschneider, 2011), thereby improving performance of democratic The four ways are 1) accessing, interpreting, and distributing information; 2) demanding accountability of government directly; 3) supporting and encouraging formal oversight actors; and 4) supporting and encouraging other actors to demand accountability (Van Zyl, 2014). A similar assessment tool for accountability has been proposed by Bovens, Schillemans, and Hart (2010) who present threefold criteria for assessing accountability Ingrams, Assessing Open Government Performance through Three Public Administration Perspectives: Efficiency, Democratic Responsiveness, and Legal-rational Process 121 and responsiveness through a democratic perspective, a constitutional perspective, and a learning perspective.…”