The Collaborative Work of Heritage: Open Challenges for CSCW

Ciolfi, Luigina

doi:10.1007/978-1-4471-5346-7_5

Cited by 20 publications

(13 citation statements)

References 39 publications

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“…Collaborative projects aimed at creating novel digital displays or interactives are frequently framed as participatory processes of co-creation involving museum staff, members of the audience (usually identified as relevant groups or communities) and researcher-designers. The theoretical background of, and rationale for various types of participatory configuration continue to be a subject of debate (Ciolfi, 2013;Ciolfi et al, 2016;Stuedahl et al, 2019). In initiatives inspired by a Participatory Design tradition (Schuler and Namioka, 1993) the focus is on understanding and finding expression for the perspectives of participating publics (Taxén, 2004;Dindler et al, 2010;Smith, Iversen and Dindler, 2011).…”

Section: Participatory Configurations In Academic Research With Glam mentioning

confidence: 99%

Framing collaborative processes of digital transformation in cultural organisations: from literary archives to augmented reality

Arrigoni

Schofield

Trujillo

2019

Museum Management and Curatorship

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At a time when it is particularly urgent to identify models of intersection across the digital and cultural sector to respond to an emergent funding and policy environment, this article contributes to a body of scholarly work around designing digital interventions for museums by identifying the role of cultural content in shaping design spaces for collaboration. The context of the article is a research project that brought together magical realist literature and the development of an Augmented Reality smartphone application realised through a public programme held at a museum of children's literature. This process created an open-ended design space within the organisation embedded into the development of public engagement workshops around magical realism and place making. It investigates how the cultural content (from archival material) occupied a key role in shaping technological development and suggests strategies that could grant autonomy and sustainability to cultural organisations in engaging in digital transformation.

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Section: Participatory Configurations In Academic Research With Glam mentioning

confidence: 99%

Framing collaborative processes of digital transformation in cultural organisations: from literary archives to augmented reality

Arrigoni

Schofield

Trujillo

2019

Museum Management and Curatorship

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“…The role of social interactions between visitors (e.g., families) for the museum experience [Falk and Dierking 2000;Falk and Dierking 2012;Kelly et al 2004;Perry 2012;Sanford et al 2007;vom Lehn et al 2007] and for museum learning [Ellenbogen et al 2004;Gutwill and Allen 2010;] is generally acknowledged. Many publications within visitor studies and HCI emphasize that the traditional dominant model of interaction for museum installations only supports the dialogue of a single user with the system, undermining the ability of others to participate ] and highlight the importance of supporting visitor groups [Ciolfi 2013;Ciolfi and Bannon 2002;Hornecker and Stifter 2006;Kelly 2002;vom Lehn et al 2007].…”

Section: Museum and Visitor Studies: Hands-on Or Minds-on Interactionmentioning

confidence: 99%

The To-and-Fro of Sense Making

Hornecker

2016

ACM Trans. Comput.-Hum. Interact.

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Based on case studies from a heritage/museum context, I present and illustrate the notion of "spatiocontextual embedding," which conceptualizes installation designs that augment real objects and environments while keeping these primary focuses of attention. Key for this "embeddedness" is that interaction is contextualized within a meaningful setting, creating relationships between system and environment. While retaining a focus on original objects or environments, it supports user's active engagement and sense making by inviting, enticing, or forcing them to draw connections. At the heart of this is "indexing": mindful acts of referencing back-and-forth between here and there, connecting objects or representations. Analysis of case studies provides a repertoire of examples of "indexing," and examples for high-and low-tech installation designs that foster drawing of connections.Two core values for design underpin the argument: (1) primacy of real objects and environments and (2) supporting human agency. The case examples highlight how technological arrangements may support or hinder indexing activity. This is condensed into potential design strategies. This article contributes to design knowledge on design for human agency, sense making, and mindful engagement with our environment. "Indexing" is relevant beyond the heritage setting domain, as part of HCI design in support of human agency. CCS Concepts: r Human-centered computing → HCI theory, concepts and models; Empirical studies in interaction design; Ubiquitous computingAdditional Key Words and Phrases: Embedded interactions, embodiment, situated interaction, indexing, museum installations, interaction design strategy, augmented environments, engaging user experience ACM Reference Format: Eva Hornecker. 2016. The To-and-Fro of sense making: Supporting users' active indexing in museums. ACM

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“…[4,3]). Cultural Heritage is seen as a collaborative effort [2] and, in the FROG project, we aim to enhance the collaborative experience of small groups of people engaging with the location through the guidance of a robotic agent. For a short period of their visit, the FROG robot will recognize a group formation, engage them and guide them to a few locations of interest, offering novel ways to interact with content related to the site.…”

Section: Cscw 2014 • Video Presentationmentioning

confidence: 99%

The development and real-world application of FROG, the fun robotic outdoor guide

Evers

Menezes

Merino

et al. 2014

Proceedings of the Companion Publication of the 17th ACM Conference on Computer Supported Cooperative Work &Amp; Social Computi

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This video details the development of an intelligent outdoor guide robot. The main objective is to deploy an innovative robotic guide which is not only able to show information, but to react to the affective states of the users, and to offer location-based services using augmented reality. The scientific challenges concern autonomous outdoor navigation and localization, robust 24/7 operation, affective interaction with visitors through outdoor human and facial feature detection as well as engaging interactive behaviours in an ongoing non-verbal dialogue with the user.

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The Collaborative Work of Heritage: Open Challenges for CSCW

Cited by 20 publications

References 39 publications

Framing collaborative processes of digital transformation in cultural organisations: from literary archives to augmented reality

Framing collaborative processes of digital transformation in cultural organisations: from literary archives to augmented reality

The To-and-Fro of Sense Making

The development and real-world application of FROG, the fun robotic outdoor guide

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