The Computer is a Medium, Not a Tool:  Collaborative Media Challenging Interaction Design

Löwgren, Jonas; Reimer, Bo

doi:10.3390/challe4010086

Cited by 10 publications

(4 citation statements)

References 16 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…These traits offer perspective on the format and affordances of podcasts as collaborative media. Löwgren and Reimer (2013a) Piper (2015: 45) refers to Meserko (2010) and highlights that, 'The comedian podcasts gives comedians, as both podcast hosts and interview subjects, a forum that allows direct and intimate communication with audiences in ways of unmediated by content regulations, advertiser requirements, or the politics of the comedy club bookings'. This refers to the affordances of the podcast, which enable direct and intimate conversations.…”

Section: Production Of the Sickboy Podcastmentioning

confidence: 99%

Using a Humour Podcast to Break Down Stigma Around Illness

Pruulmann-Vengerfeldt

Buchholtz

2018

Podcasting

View full text Add to dashboard Cite

What is Sickboy? This excerpt from the first episode of Sickboy was initially shared via a Kickstarter page in August 2015, and it immediately attracted media attention for doing something extraordinary. Sickboy can be seen as a cross-media production with a podcast series at its centre, which is complemented by a website and social media elements, like a blog, Patreon page and Facebook, Twitter and Instagram accounts. Sickboy is a collaboration between Canadian-based friends Brian Stever, Jeremie Saunders and Taylor Macgillivary. The three men, all of whom are in their late twenties, record funny and inspiring conversations about living with sickness, with the aim of showing illness as something that can affect people in their youth. They relate their stories to the personal experiences of being young North Americans, and while Brian and Taylor are healthy, Jeremy lives with cystic fibrosis (CF). The weekly podcast was born after 153 people contributed more than 12,000 Canadian dollars on Kickstarter. Sickboy airs every Monday on Libsyn, iTunes, Soundcloud and Google Play. At the time of writing this text, there were 111 tracks in total. The podcast has 151 donors, who contribute over a 1,000 Canadian dollars per month on the collaborative funding site Patreon. Further, they have more than 2,000 followers on Twitter, over 6.5 thousand followers on Facebook and just under 6,000 followers on Instagram.

show abstract

Section: Production Of the Sickboy Podcastmentioning

confidence: 99%

Using a Humour Podcast to Break Down Stigma Around Illness

Pruulmann-Vengerfeldt

Buchholtz

2018

Podcasting

View full text Add to dashboard Cite

show abstract

“…Traditionally, different aspects of variation in service interaction flows have been analysed in studies, which have aimed to challenge existing ways of thinking, analysing, and designing interactive technological systems [24,27,40,43]. Regarding service-oriented thinking, [47] argue that standardization of the output of a service is much more difficult compared to standardization of goods.…”

Section: Analyzing Service Interaction Flowmentioning

confidence: 99%

“…Interaction and collaboration studies have shown that when compared to direct interaction between people in situ, use of technology in the interaction can make some issues even more visible [20,27,36]. One such instance is situatedness of action, seen as manifesting variation and thus necessitating understanding of different viewpoints of actors, in a situation where people interact without having a good model of each other's action, skills, resources, or location or other influential factors of that particular situation [40,43].…”

Section: Introductionmentioning

confidence: 99%

Service Interaction Flow Analysis Technique for Service Personalization

Korhonen

Syrjänen

Kinnula

et al. 2017

Lecture Notes in Business Information Processing

View full text Add to dashboard Cite

Service interaction flows are difficult to capture, analyze, outline, and represent for research and design purposes. We examine how variation of personalized service flows in technology-mediated service interaction can be modeled and analyzed to provide information on how service personalization could support interaction. We have analyzed service interaction cases in a context of technology-mediated car rental service. With the analysis technique we propose, inspired by Interaction Analysis method, we were able to capture and model the situational service interaction. Our contribution regarding technologymediated service interaction design is twofold: First, with the increased understanding on the role of personalization in managing variation in technologymediated service interaction, our study contributes to designing service management information systems and human-computer interfaces that support personalized service interaction flows. Second, we provide a new analysis technique for situated interaction analysis, particularly when the aim is to understand personalization in service interaction flows.

show abstract

“…In recent years, design scholars have presented design approaches which go beyond issues of usability and task accomplishment, to instead focus on enjoyment [3], emotions [29], experience [27], ambiguity [14] and other aesthetic or hedonistic concerns, sometimes referred to as "third wave HCI" [4,15] or recently "humanistic HCI" [1]. However, as pointed out by Löwgren and Reimer [24], approaches founded in interaction design and HCI seem to come up short when approaching the highly participatory mass media applications that dominate the contemporary web -such as social media, discussion platforms and systems for online comments. Löwgren and Reimer call these systems "collaborative media" [23], and suggest that the design of such media should be approached from a perspective that combines interaction design with media and communication studies: "This implies that the academic discipline of media and communication studies becomes a core part of producing knowledge on collaborative media.…”

Section: Introductionmentioning

confidence: 99%

From playground to salon

Løvlie

2017

Proceedings of the 21st International Academic Mindtrek Conference

View full text Add to dashboard Cite

This article brings together two separate strands of media research: Online comments and media design. Online comments have long been a topic of much concern, both among scholars and the public at large, fearing negative effects from phenomena such as echo chambers, filter bubbles and hate speech. This paper reports on a project by the Danish public service broadcaster Danmarks Radio, aiming to develop a system for online comments in line with the broadcaster's public service ideals. Through interviews and observations, I explore the challenges encountered by the project team as an empirical case study of cross-disciplinary design work intersecting the fields of design, journalism and new media. I discuss the challenges encountered by the project team in light of Domingo's model of audience participation, suggesting that the broadcaster's strategy represents a development from the "playgrounds" model to a "salon" model. Building on Löwgren and Reimer's work on collaborative media, I suggest some of the broadcaster's struggles point to a lack of adequate methods for balancing interaction design concerns with the concerns of mass communication and journalism. 1

show abstract

The Computer is a Medium, Not a Tool: Collaborative Media Challenging Interaction Design

Cited by 10 publications

References 16 publications

Using a Humour Podcast to Break Down Stigma Around Illness

Using a Humour Podcast to Break Down Stigma Around Illness

Service Interaction Flow Analysis Technique for Service Personalization

From playground to salon

Contact Info

Product

Resources

About