The consortium as learning organization: Twelve steps to success in collaborative collections projects

Hightower, Christy; Soete, George J.

doi:10.1016/0099-1333(95)90119-1

Cited by 12 publications

(3 citation statements)

References 2 publications

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“…It has been noted that “a critical question for libraries, as they move toward greater interdependence, is whether a consortium can behave like a learning organization, gaining knowledge from both success and failure, and modifying behaviour accordingly” (Hightower and Soete, 1995). The experience of overcoming implementation obstacles and recognizing the pivotal nature of the factors discussed above has created a foundation for the flexibility OCUL will need as member libraries face future challenges.…”

Section: Discussionmentioning

confidence: 99%

“…Whether it be working within the OCUL context on the RACER implementation and development of shared system settings and policies or addressing local workflow challenges, staff attitudes mirror those observed by Hightower and Soete where they suggest that "a customer focus is critical as projects are developed. In a profession like librarianship, where motivation is likely to be of the self-actualizing variety, a strongly held sense of benefit to customers will promote effective collaboration" (Hightower and Soete, 1995).…”

Section: Key Factor -Staff Commitmentmentioning

confidence: 99%

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Key factors for consortial success: realizing a shared vision for interlibrary loan in a consortium of Canadian libraries

McGillivray

Greenberg

Fraser

et al. 2009

Interlending &Amp; Document Supply

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Purpose -The purpose of this paper is to identify the factors associated with the successful implementation of a shared interlibrary loan (ILL) system by the Ontario Council of University Libraries (OCUL), a consortium of 20 Ontario universities.Design/methodology/approach -The paper is a descriptive review of the approaches taken in the consortial implementation of OCLC's VDX software. The paper elaborates on the buildingblocks and barriers to success as they were experienced, first by participants in OCUL's centralized implementation activities, and second at the local level by staff at Ryerson University Library, a member institution. Now end users can simultaneously search world-wide catalogues, submit and track progress of requests, and receive materials rapidly. System functionality includes auto-mediated interlibrary loans (direct requesting); use of link-resolver software to transfer citation information from borrowing library catalogues to ILL request forms; and ISO peer-to-peer messaging.Findings -Post-implementation analysis reveals several key factors that contributed to the project's success. These include: planning, leadership, financial support, technical support, cooperation, staff commitment, communication, staff-and end-user centered focus, training and evaluation.Practical implications -This may have broad application for similar complex projects.Originality/value -The OCUL VDX implementation has achieved the originally expected economies of scale, service performance improvements and reduction in localized maintenance and system support. However, there have also been several unforeseen benefits such as the After three years of envisioning, planning, and preparation, OCUL libraries started implementing in the summer of 2003. Implementation was phased across OCUL over a two and a half year period during which time the project has passed several milestones. In September 2005, the French version of the public interface was launched. In 2006-2007 several member-libraries moved from staff-mediated to auto-mediated interlibrary loans (direct requesting), which frees up time for staff to handle more difficult requests. More recently, libraries are using link-resolver software (see Appendix) to transfer citation information from borrowing library databases to ILL request forms. As of May 2008, the introduction of Jasper Reports allows local ILL Managers to generate ILL and Collection Development statistical reports on demand and in real-time or on a fixed schedule. The consortium continues to broaden its reach by implementing ISO peer-to-peer messaging beyond the OCUL network. As of July 2008, more than 2.6 million requests had been processed since 2003.In the case of Ryerson University, participation in the OCUL interlibrary loan initiative has enabled the Ryerson Library to obtain a resource that could not be developed or maintained locally. Participating in the RACER project provides users with software, expanded services, gave staff opportunities for cooperation and networking, and easy access to r...

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Section: Discussionmentioning

confidence: 99%

Section: Key Factor -Staff Commitmentmentioning

confidence: 99%

Key factors for consortial success: realizing a shared vision for interlibrary loan in a consortium of Canadian libraries

McGillivray

Greenberg

Fraser

et al. 2009

Interlending &Amp; Document Supply

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show abstract

“…Collaborations between academic libraries are both varied and well documented, including discussion of consortial demand-driven acquisitions (McElroy & Hinken, 2011), digitization projects (Johnson & Mandity, 2010), cooperative collection development (Alberico, 2002;Hightower & Soete, 1995;and Seiden, Pumroy, Medeiros, Morrison, & Luther, 2002), and information literacy (Hope & Peterson, 2008). There is also no shortage of articles documenting collaborations between academic and public libraries (see, for instance, Halverson & Plotas, 2006;Hoffman, Downey, & Sears, 2009;and Mathson, Sabo, & Salisbury, 2009).…”

Section: Project Goalsmentioning

confidence: 99%

Building Bridges with Boats: Preserving Community History through Intra- and Inter-Institutional Collaboration

Spring¹,

Marshall²

2013

Mergers and Alliances: The Operational View and Cases

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This chapter discusses Launching through the Surf: The Dory Fleet of Pacific City, a project which documents the historical and contemporary role of dory fishers in the life of the coastal village of Pacific City, Oregon, U.S. Linfield College's Department of Theatre and Communication Arts, its Jereld R. Nicholson Library, the Pacific City Arts Association, the Pacific City Dorymen's Association, and the Linfield Center for the Northwest joined forces to engage in a collaborative college and community venture to preserve this important facet of Oregon's history. Using ethnography as a theoretical grounding and oral history as a method, the project utilized artifacts from the dory fleet to augment interview data, and faculty/student teams created a searchable digital archive available via open access. The chapter draws on the authors' experiences to identify a philosophy of strategic collaboration. Topics include project development and management, assessment, and the role of serendipity. In an era of value-added services where libraries need to continue to prove their worth, partnering with internal and external entities to create content is one way for academic libraries to remain relevant to agencies that do not have direct connections to higher education. This project not only developed a positive "town and gown" relationship with a regional community, it also benefited partner organizations as they sought to fulfill their missions. The project also serves as a potential model for intra-and inter-agency collaboration for all types of libraries.

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Optimising the number of copies and storage protocols for print preservation of research journals

Yano

Shen

Chan³

2013

International Journal of Production Research

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The consortium as learning organization: Twelve steps to success in collaborative collections projects

Cited by 12 publications

References 2 publications

Key factors for consortial success: realizing a shared vision for interlibrary loan in a consortium of Canadian libraries

Key factors for consortial success: realizing a shared vision for interlibrary loan in a consortium of Canadian libraries

Building Bridges with Boats: Preserving Community History through Intra- and Inter-Institutional Collaboration

Optimising the number of copies and storage protocols for print preservation of research journals

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