The Continuous Usage of E-Wallet Support by Relative Advantage of Mobile Payment

Sujana, Arif; Alamsyah, Doni Purnama; Utomo, Satrio Matin

doi:10.1109/ismode53584.2022.9743034

Cited by 13 publications

(2 citation statements)

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“…This is because users will have to perceive the E-wallet application is useful then they will continue to use the application. Previous studies such as Olivia and Marchyta (2022) and Sujana et al (2022) showed that users continue to use the application if they perceived the application is useful for them. Also, Pertiwi et al (2020) suggested that the perceived usefulness influences Y generation's willingness to adopt E-wallet as payment method in Surabaya.…”

Section: Discussionmentioning

confidence: 97%

The Continuous Intention to Use E-wallet in the Post Covid-19 Era: The Perspective of Generation Y

Tay¹,

Chan²,

Ng³

et al. 2022

Advances in Economics, Business and Management Research

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Due to Covid-19 pandemic, the adoption rate of E-wallet increased drastically. Nevertheless, moving to the next phase of endemic, what motivates the Generation Y to continue using E-wallet remains questionable? In order to ensure the sustainable business in the post Covid-19 pandemic era, this study is conducted to examine the motivational factors which affecting the intention of Generation Y to continue using E-wallet. The non-probability sampling, convenience sampling method is employed for the data collection. A total of 214 usable data is analysed using ordinary lease square, multiple linear regression analysis. Whereas, the Statistics Package for Social Science software is used to analyse the collected data. Findings showed that all the hypotheses in this study are supported. Indicating Trust, Perceived Usefulness, Perceived Ease of Use, Satisfaction and Perceived Security are significantly positively related to the continuous intention to use Ewallet even in the post Covid-19 pandemic era. Aside, findings also suggested the E-wallet providers and government to focus on the easiness to use the application because it showed perceived ease of use has the greatest effects to the continuous intention among Generation Y. All in all, users' experiences remained the main focus to ensure the continuous intention to use E-wallet.

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Section: Discussionmentioning

confidence: 97%

The Continuous Intention to Use E-wallet in the Post Covid-19 Era: The Perspective of Generation Y

Tay¹,

Chan²,

Ng³

et al. 2022

Advances in Economics, Business and Management Research

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“…Perceived benefit refers to the user's awareness of the benefits that can be obtained upon disclosing personal information [35], [36]. One of the main functions of e-wallet applications is to provide payment services [37]. When using the application, users are prompted to provide relevant data, including location data, personal profiles, and purchasing preferences.…”

Section: A Research Model and Hypotheses Developmentmentioning

confidence: 99%

An Empirical Investigation of Factors Affecting Personal Informationâ€™s Disclosure on Mobile Payment (E-Wallet) Platforms

Shalihah,

Ruldeviyani,

Saraswati

et al. 2023

Int. J. Adv. Sci. Eng. Inf. Technol.

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Along with the growing number of smartphone users, applications on mobile devices have progressed rapidly. The financial sector is one of the sectors affected by these technological advances. Digital payment is part of a financial application that is commonly used by the public. Coupled with the Covid-19 pandemic, transaction payment methods using mobile payment (e-wallet) platforms have also increased. In practice, e-wallets require users' personal information. This research aims to investigate factors that affect the intention of users to share their personal information on e-wallet platforms. This study tested six factors: personalized service, convenience, privacy settings control, familiarity, perceived benefit, and perceived privacy. These factors formed the basis of a research model and the proposed set of hypotheses. The data was collected through an online survey, and several 255 respondents provided valid responses. Using structural equation modeling, the SmartPLS application was used as a tool to process and analyze the survey data. The results of this study indicate that all hypotheses are accepted. This means perceived benefits and privacy from the user's side positively influence users' intentions to disclose their personal information regarding the use of e-wallet applications. Moreover, perceived benefit is impacted by personalized service and convenience factors. Meanwhile, perceived privacy is impacted by privacy settings control and familiarity factors. The findings and analyses are expected to allow fintech researchers to use prior work with adequate clarity, leading to improved rigid hypotheses in the future.

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Consumers’ Willingness to Use Mobile Payments in Micro Business Transactions: Differences in Demographic Factors

Mombeuil¹

2023

Inf Syst Front

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The Continuous Usage of E-Wallet Support by Relative Advantage of Mobile Payment

Cited by 13 publications

References 0 publications

The Continuous Intention to Use E-wallet in the Post Covid-19 Era: The Perspective of Generation Y

The Continuous Intention to Use E-wallet in the Post Covid-19 Era: The Perspective of Generation Y

An Empirical Investigation of Factors Affecting Personal Informationâ€™s Disclosure on Mobile Payment (E-Wallet) Platforms

Consumers’ Willingness to Use Mobile Payments in Micro Business Transactions: Differences in Demographic Factors

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