“…The few empirical evaluations that have been conducted found generally positive effects for MCUs such as higher satisfaction rates by PMI and their support persons served by MCUs (Ligon & Thyer, 2000) and greater levels of engagement in follow-up treatment (Kiseley et al, 2010). Additionally, studies have shown a decline in psychiatric hospital admissions with the use of MCUs (Bengelsdorf, Church, Kaye, Orlowski, & Alden, 1993;Guo et al, 2001;Reding & Raphelson, 1995;Scott, 2000). In fact Scott (2000), comparing law enforcement-based MCU calls to those that followed regular police procedure, found that MCU calls had fewer psychiatric hospitalizations and lower costs.…”