The Covid-19 Pandemic: Factors Triggering Panic Buying Behaviour Among Consumers in Malaysia

Gazali, Haneffa Muchlis

doi:10.51200/lbibf.v18i1.2690

Cited by 11 publications

(7 citation statements)

References 32 publications

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“…According to the research, the quantity of money a customer possesses has an effect on their impulsive purchasing behaviour (Kaur & Sharma, 2020). Herd behaviour, social media exposure, anxiety sensitivity, pricing, and product availability are five significant factors that cause panic purchase behaviour among Malaysian buyers, according to the results (Gazali, 2020). Customers' views of health had the greatest influence on their purchase intentions, followed by their trust in imported organic products, according to the research.…”

Section: During Covid 19 Situationmentioning

confidence: 86%

“…Chetana, 2020;China Babu & Kumar, n.d.;Mirchevska et al, 2021;Parlakkiliç et al, 2020;Pham et al, 2020;Riedell, 2021;Salem & Md Nor, 2020;M. H. Sharma & Sharma, 2020) Consumer psychology 5 (Hakim et al, 2021;Kuna, 2020;Namli, 2021;Nugroho et al, 2021;Sihombing & Juliana, 2021) Impulse buying/panic buying 6 (Gazali, 2020;Kaur & Sharma, 2020;Rosita, 2020;Roundha & Pabalkar, 2021;Thakur et al, 2020;Zhang et al, 2020) Product category 16 (Cachero-Martínez, 2020;Chaurasiya et al, 2020;Ćirić et al, 2020;Elshahed & Elsafty, 2021;farradia & Sunarno, 2020;Haskaraca & Bostanci, 2020;Hidayat et al, 2021;Huong & Nguyen, 2021;Lee, 2020;Long & Khoi, 2020;Meshram, 2020;Putri et al, 2021;Rashid et al, n.d.;Sayyida et al, 2021;A. Sharma & Mehta, 2020;Unnikrishnan & Figliozzi, 2020) Technology & business practices 4 (Afridi et al, 2021;Dr.…”

Section: During Covid 19 Literaturementioning

confidence: 99%

“…COVID 19 is a respiratory infection that originated in Wuhan, China and has since spread to over 100 countries around the world. the world, including Italy, Korea, the United States and Malaysia (Gazali, 2020). The COVID 19 outbreak has had a major impact on people's lives and behavior, causing health and economic problems worldwide through reduced economic activity, rising unemployment and lower consumption (Mirchevska et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

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Consumer Buying Behaviour Towards Online and Offline Shopping: Pre, During and Post Covid 19 Pandemic

Roy¹,

Datta²

2023

J. Professional Business Review

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Purpose: The objective of this study is to examine consumer buying behaviour & figure out what factors influence consumer buying behaviour in towards online and offline shopping before ,during and post Covid 19 outbreak. Theoretical framework: The essay covers numerous consumer buying behaviour strands. This study examines consumer buying behaviour and factors. As it is based on previous research, it provides a full literature review. The research also identified under reported concerns. Design/methodology/approach: A comprehensive review of 90 published articles was conducted by using multiple databases on various areas. After reviewing the required literature, variables were combined with the goal of simplifying trends in literary works relating to consumer buying behaviour. The article lays forth a conceptual framework for assessing both online and offline consumer buying behaviour and would aid in our understanding of the phenomena. Findings: The results highlighted elements like convenience, payment methods, and offers, all of which are key aspects to take into account when making a purchase. Research, Practical & Social implications: Practitioners, politicians, and researchers may use the data to better understand consumer buying behaviour. The study's theoretical contributions will provide beneficial recommendations. The results will help marketers and consumer behaviour academics. This study sheds new light on COVID-19 consumers' buying habits. This study affects companies that provide online and offline purchasing services. Situational circumstances affect policy. Originality/value: The findings of this research provide insight into consumer buying patterns for both online and offline shopping. This research advances our knowledge of both online and offline shopping by providing a conceptual framework for analyzing consumer buying behavior before and after the Covid-19 outbreak.

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Section: During Covid 19 Situationmentioning

confidence: 86%

Section: During Covid 19 Literaturementioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 1 more Smart Citation

Consumer Buying Behaviour Towards Online and Offline Shopping: Pre, During and Post Covid 19 Pandemic

Roy¹,

Datta²

2023

J. Professional Business Review

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“…and long distances, people are willing to travel to buy with the intention that their needs can be fulfilled even at a price that is relatively more than the usual price during the previous normal conditions [2]. Panic purchases is defined as consumer behavior in the form of purchasing products in large quantities so as not to experience shortages in the future [8]. Panic is a form of collective behavior that arises suddenly, spontaneously, is not a routine activity, and tends to be inconsistent with norms (non-normative) [9].…”

Section: Panic Purchasesmentioning

confidence: 99%

Impact of Panic Purchases on Unplanning Purchases in Retail Store

Harahap,

Irfani,

Rachman

et al. 2023

KSS

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The study investigates the impact of panic buying on unplanned purchases at retail stores. Employing a quantitative approach with explanatory research, 210 respondents were surveyed to explore the relationship between panic purchases (independent variable) and unplanned purchases (dependent variable). The data analysis was conducted using the SPSS program version 26.00, and simple linear regression was applied. The findings demonstrate that panic purchases significantly influence unplanned purchases at retail stores. The anxiety and fear experienced by the community during the pandemic regarding their household necessities trigger panic buying. As a result of the urgency to fulfill daily needs and the availability of goods, individuals tend to engage in unplanned purchases when shopping at retail stores. The study highlights the connection between panic buying behavior and the tendency for unplanned spending in the context of retail shopping during times of heightened uncertainty and perceived scarcity. Keywords: panic purchases, unplanning purchases, retail store

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“…Recent studies have mainly researched the changes in buying behaviour. For instance, panic buying of food supplies (Gazali, 2020), JFMM 27,1 purchasing of healthy food (Hesham et al, 2021), buying fast-moving consumer goods (Sehgal et al, 2021) and behavioural changes given the fear and hope in the context of restaurants (Kim et al, 2021). However, given the product categories, the studies investigating how health-related crisis influences the changes in buying intentions in the clothing context are not as abundant as expected.…”

Section: Introductionmentioning

confidence: 99%

Consumer's transition to online clothing buying during the COVID-19 pandemic: exploration through protection motivation theory and consumer well-being

Milaković

Miočević

2022

JFMM

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PurposeBy drawing on protection motivation theory, this study explores consumers' motivation to engage in adaptive behaviour envisioned through a transition from offline to online clothing purchasing during the COVID-19 pandemic. Additionally, this paper explores the conditioning effects of consumer resilience and satisfaction with retailers' assistive intent through the consumer well-being framework.Design/methodology/approachA total of 363 useable surveys were obtained from Croatian consumers. Data were analysed with confirmatory factor analysis and structural equation modelling.FindingsCoping appraisal positively impacts adaptive behaviour by increasing online clothing purchase intention, while threat appraisal has no direct effect on adaptive behaviour. The relationship between threat appraisal and adaptive behaviour is negatively moderated by consumer resilience and satisfaction with the retailer's assistive intent.Research limitations/implicationsLimitations include the convenience sampling method and data collection at one point as well as the focus on consumers from one country.Practical implicationsThis study provides a blueprint for designing marketing actions that retail managers should consider to respond to a crisis effectively while maintaining satisfactory buying experiences during health crises and other challenging events.Originality/valueGiven the unique research context, i.e. the COVID-19 pandemic, this study is one of the few and the first in Croatia to unfold the importance of protection motivation theory in providing a greater understanding of consumer's adaptive behaviour (transition from offline to online) in online clothing retail channels during the period of the global health-related crisis. Benefits from understanding consumers' coping and threat appraisal mechanisms while addressing their buying needs in adverse circumstances are revealed. In addition, the theoretical implications regarding the conditional effects of consumer resilience and consumer satisfaction with retailers' assistive intent during a pandemic are also provided.

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The Covid-19 Pandemic: Factors Triggering Panic Buying Behaviour Among Consumers in Malaysia

Cited by 11 publications

References 32 publications

Consumer Buying Behaviour Towards Online and Offline Shopping: Pre, During and Post Covid 19 Pandemic

Consumer Buying Behaviour Towards Online and Offline Shopping: Pre, During and Post Covid 19 Pandemic

Impact of Panic Purchases on Unplanning Purchases in Retail Store

Consumer's transition to online clothing buying during the COVID-19 pandemic: exploration through protection motivation theory and consumer well-being

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