“…First, policing becomes overly focused on measurable activities, such as criminal detections, rather than other forms of problem-solving which may have no directly measurable outcomes but which are nevertheless socially beneficial, such as ‘partnership policing’ (for England and Wales, Beattie and Cockcroft, 2009; Crawford et al, 2005; de Maillard and Savage, 2012; Hough, 2007; Loveday, 2006; for Australia, Fleming and Scott, 2008). Second, the pursuit of standardized and uniform performance indicators for policing has been associated with the rigidities of the centralization of policing through ‘top–down’ performance governance frameworks (for England and Wales, de Maillard and Savage, 2012; Fitzgerald et al, 2002; Loveday, 2006; for the USA, Eterno and Silverman, 2012; Sparrow, 2015; for France, de Maillard and Mouhanna, 2016). Third, performance management has reinforced a culture of cynicism within police organizations (‘ticking boxes’), increasing the divide between managers and frontline officers (Fitzgerald et al, 2002).…”