2016
DOI: 10.1007/978-3-319-40382-3_5
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The Design Thinking Methodology at Work: Capturing and Understanding the Interplay of Methods and Techniques

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Cited by 7 publications
(6 citation statements)
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“…In the second step of the sessions, after experiencing the above-described activities, participants were asked to form groups of three people. Individuals were asked to fill in a feedback capture grid [ 87 ]—this grid is divided into four quadrants (likes, criticism, questions, and ideas). Then, participants were asked to form groups and were challenged to give the experienced exercises names and state their willingness to pay for and willingness to spend time on the program.…”
Section: Resultsmentioning
confidence: 99%
“…In the second step of the sessions, after experiencing the above-described activities, participants were asked to form groups of three people. Individuals were asked to fill in a feedback capture grid [ 87 ]—this grid is divided into four quadrants (likes, criticism, questions, and ideas). Then, participants were asked to form groups and were challenged to give the experienced exercises names and state their willingness to pay for and willingness to spend time on the program.…”
Section: Resultsmentioning
confidence: 99%
“…The process was embedded in a 90-minute DTworkshop setting with the goal to collaborate and generate both original and applicable solutions for a given task. DT is a method that enables teams to solve people-centered problems in innovative ways [53,54], which can be performed virtually [55,56]. The system we used was a digital whiteboard which has been proven as a reliable tool to conduct virtual DTworkshops [25,57].…”
Section: Methodsmentioning
confidence: 99%
“…processes that consist of different phases, are iterative but most importantly allow for breakout (Beyhl & Giese, 2016;Brenner, Uebernickel, & Abrell, 2016;VanGundy, 2008). It is important to keep track of where in the process a person or a group is, whether an iteration is necessary or whether a (potential) end has been reached.…”
Section: Accepted Manuscriptmentioning
confidence: 99%
“…In addition, AI should also provide general process support, such as selecting the appropriate process according to the task. One example is design thinking, which sometimes consists of three to nine steps and should be designed differently for each use case (9) (Beyhl & Giese, 2016;Brenner et al, 2016;Redlich et al, 2019). It is precisely the divergent process that requires individual support from the AI, e.g.…”
Section: Accepted Manuscriptmentioning
confidence: 99%