The “e-Wallet Generation”: How Barriers and Promoting Factors Influence Intention to Use

Pham, T. X. N.; Hoang, Nhu; Do, Hai-Ninh

doi:10.1007/s12626-021-00088-3

Cited by 10 publications

(10 citation statements)

References 28 publications

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“…Unlike previous studies that focused primarily on examining BCT adoption and implementation across industries and organizations, this study has developed a model to better understand behavioural intentions at the individual level. As digital natives represent the fastest-growing segment of FinTech innovation (Pham et al, 2021), this study provides valuable insights into young people's attitudes towards the intention to use blockchain technology. As far as we know, this study is the first to examine the intention to use BCT in the Croatian context, which is the starting point for future research on this topic.…”

Section: Discussionmentioning

confidence: 99%

Digital Natives' Attitudes towards Blockchain Technology Usage

Čuić Tanković,

Perišić Prodan

2024

CEBR

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The widespread use of blockchain technology (BCT) and the growing awareness of the numerous opportunities it offers its users are the focus of recent research. Digital natives are surrounded by technology from birth and are naturally inclined to embrace it, but previous research has not addressed their attitudes toward BCT. This paper aims to investigate digital natives' attitudes toward the use of BCT in Croatia. The survey method was applied, and data from 518 questionnaires were analyzed with PLS-SEM. Results show that Privacy threat, Social influence, Trust in BCT, and Trust in the Community of Blockchain users have a statistically significant positive effect on Intention to use BCT. The study identifies the importance of BCT use from the perspective of users who belong to the digital native category, developing a model to better understand behavioural intentions at the individual level and presenting a starting point for future research on this topic. Implications for Central European audience:The research findings may be of interest to audiences in other Central European countries, where blockchain technology is an extremely important segment of emerging technologies, and Central Europe in particular is experiencing exponential growth in the use of this technology. Policymakers in Central European countries can benefit from the findings of this study to formulate policies that support the growth and regulation of the blockchain industry, including information that can contribute to informed decision-making and policy formulation, ultimately contributing to the growth and success of the blockchain technology sector in the region. From a theoretical point of view, the research results represent a contribution to the study of consumer behaviour, especially from the perspective of the use of innovative technologies. The practical contribution is reflected in the possibility of applying obtained results in the development of adequate marketing strategies that help BCT providers to improve the quality of their offer and thus meet the modern demands of the digital natives' segment.

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Section: Discussionmentioning

confidence: 99%

Digital Natives' Attitudes towards Blockchain Technology Usage

Čuić Tanković,

Perišić Prodan

2024

CEBR

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“…Regarding e-wallet payment, an easy-to-use application should have friendly interfaces, clear and conspicuous steps, appropriate content and graphical layout, useful functions, and notifications of errors. Innovative technology systems perceived as easier to use and less complex are more likely to be accepted and used by potential users (Pham et al, 2021). So, the second hypothesis is that "Perceived Ease-of-Use positively impacts the Intention to Use e-wallets".…”

Section: Proposed Research Framework and Hypothesis Developmentmentioning

confidence: 99%

Determinants of Students’ Intention to Use e-Wallet in Hanoi – A PLS-SEM Analysis

Ha¹,

Nguyen

Quynh

et al. 2023

VNU-JEB

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E-wallet is a cutting-edge payment method that fosters cashless transactions and supports the expansion of the digital economy. Hanoi plans to become a digital city and achieve 50% of electrical payments by 2025. Understanding the intention to use e-wallets is crucial for promoting e-payment. This paper explores a hybrid theory of behaviour, including the Technology Acceptance Model (TAM), the Unified Theory of Acceptance and Use of Technology (UTAUT), and the Theory of Planned Behaviour (TPB) to examine the factors influencing undergraduate students’ intention to use e-wallets. Using survey data on 363 students from 12 higher education institutions in Hanoi and the Partial Least Square Structural Equation Model (PLS-SEM) technique, the research findings indicate eight factors influencing students’ behavioural intention toward e-wallets in Hanoi: attitude, cost of e-payment, facilitating conditions, service quality, credibility, ease of use, usefulness, and social influence. Due to its multitude of factors, the proposed model offers high explanatory power. The results suggest implications to help Hanoi boost e-payment and digital transformation.

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“…The information received from others, if found useful is internalized, which further is reflected in an individual's behavior (Inan et al, 2022). Individual behavior driven by internalization encourages the individual to adhere to the expectations of others, resulting in intention to use (Jung et al, 2022;Pham et al, 2021). Anecdotal evidence suggests that internalization of C-19 infodemic generated through a group can influence the intention for the behavioural action.…”

Section: Theoretical Background Proposed Research Model and Hypothese...mentioning

confidence: 99%

The influence of social drivers on using ride-hailing services

Rana

Singh

Parayitam

et al. 2023

MIP

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PurposeThe pandemic has severely affected sharing economy businesses specially ride-hailing services due to high levels of human-touch points. This research investigates the impact of COVID-19 infodemic, identification, and emotional support on intention to use ride-hailing. The authors further examine the moderating effects of internalization, compliance, social currency and informational support in the proposed conceptual model.Design/methodology/approachThe data were collected from 412 respondents from Delhi in India, and hypothesized relationships were tested using hierarchical regression.FindingsThe results indicate that COVID-19 infodemic has a negative association with intention to use ride-hailing. Identification and emotional support show a positive association with intention to use ride-hailing. The results also support internalization and compliance as moderators between infodemic, identification and intention to use ride-hailing. Further, social currency and information support moderate the relationship between emotional support and intention to use.Originality/valueThis is the first research, which adds to the expanding literature on ride-hailing, especially during the post-pandemic period of “new normal”.

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The “e-Wallet Generation”: How Barriers and Promoting Factors Influence Intention to Use

Cited by 10 publications

References 28 publications

Digital Natives' Attitudes towards Blockchain Technology Usage

Digital Natives' Attitudes towards Blockchain Technology Usage

Determinants of Students’ Intention to Use e-Wallet in Hanoi – A PLS-SEM Analysis

The influence of social drivers on using ride-hailing services

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