“…The next popular term used to operationalize performance is effectiveness. Twenty-seven authors operationalized performance by evaluating the effectiveness of e-learning in improving students' knowledge and application of key concepts or skills (Afonso, Kelekar and Alangaden, 2020, Alfieri et al, 2023, Burnette et al, 2009, Chang Chan et al, 2019, Chua et al, 2022, Corrigan et al, 2012, Darici et al, 2021, Falusi et al, 2022, Felder, Fauler and Geiler, 2013, Fuji and Galt, 2015, Helms et al, 2009, Kukolja-Taradi et al, 2008, Nomura et al, 2021, Onyeka et al, 2020, Puljak and Sapunar, 2011, Saiboon et al, 2021, Schilling et al, 2006, Schneider, Albers and Muller-Mattheis, 2015, Sichani, Mobarakeh and Omid, 2018, Sikkens et al, 2018, Smolle, Prause and Smolle-Jüttner, 2007, Viteri Jusué et al, 2020, Waugh et al, 2022, Webb and Choi, 2014, Yilmaz et al, 2021. Terms such as module effectiveness, learning effect, and simply effectiveness were clustered together regardless of their terminology.…”