This research examines the relationship between power distance belief (PDB)-the extent to which people accept and endorse hierarchy and inequality-and consumers' preferences for alignable (vs. nonalignable) attributes when making a choice. Through four experiments, we find that high PDB individuals are more likely to rely on alignable attributes, while low PDB individuals are more likely to rely on nonalignable attributes. We further propose and demonstrate that cognitive flexibility underlies this effect such that high (vs. low) PDB individuals have lower cognitive flexibility, which, in turn, increases their reliance on alignable attributes when making a choice.Theoretical and managerial implications are discussed.
| INTRODUCTIONIf you own a Samsung Galaxy smartphone, you can access certain unique features that iPhone users cannot, such as the ability to hide apps and files, share power wirelessly, and create GIFs from YouTube videos (Cutolo, 2020). Given these functionalities, should the product's promotional materials emphasize its relatively better performance in terms of features such as camera, weight, and screen sizefeatures that other smartphones typically possess-or should they highlight the exclusive features that only the Samsung Galaxy model possesses? Considering that many products possess both common and unique features, selecting which attribute to emphasize when advertising products in the marketplace is critical, as it can result in different sales outcomes and profits.Related to this, structural alignment theory differentiates between two distinct attributes: alignable and nonalignable. Alignable attributes refer to common attributes that have different values across options (e.g., quality of the camera and the size of the screen).In contrast, nonalignable attributes refer to those that lack corresponding information in other options (e.g., capacity to hide apps and files on the Samsung Galaxy) (