The Effect of Employee Engagement on Employee Performance in Ghana’s MSMEs Sector during COVID-19: The Moderating Role of Job Resources

Nkansah, Daniel; Gyimah, Raymond; Sarpong, Daniel Agyemfour-Agyemang; Annan, James Kwasi

doi:10.4236/ojbm.2023.111007

Cited by 7 publications

(8 citation statements)

References 98 publications

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“…Moreover, this study demonstrated that MSMEs frequently encounter difficulties in maintaining skilled workforce. Nkansah et al (2023) revealed a positive relationship between employee engagement and employee performance while also highlighted the major impact of job resources on employee engagement.…”

Section: Employee Engagement and Motivation In Msmesmentioning

confidence: 92%

Identification of Employee Management in MSMEs

Trikurnian,

Fridayani

2024

JMBE

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MSMEs (micro, small, and medium enterprises) are a crucial component of global economic expansion and exert a substantial influence on employment creation worldwide. Proper staff management is a critical determinant of success and sustainability for MSMEs in their operational endeavors. This study examines personnel management techniques and practices employed by MSMEs in the tourist sector focusing on CV OBKA Mandiri as a case study. The findings of this study demonstrate that CV OBKA Mandiri employs a distinctive method in managing their workforce. The organization places significant emphasis on fostering a culture of collaboration and teamwork among its workforce. The employees are seen as integral members of the firm, with a strong emphasis placed on the value of teamwork. The belief in the significance of mutual success is held by individuals. This research also emphasizes the significance of employee engagement and motivation in the management of employees in MSMEs. CV OBKA Mandiri recognizes the correlation between employee motivation and engagement in their work and the subsequent positive impact on the firm. Furthermore, the findings of this study emphasize the significance of staff training and development within MSMEs. The firm has undertaken significant measures in this context, offering useful insights into the implementation of human resource management. This study offers significant contributions to the understanding of staff management within the context of MSMEs. The findings can serve as a valuable resource for MSMEs in addressing unique obstacles such as the Covid-19 pandemic and its consequences.

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Section: Employee Engagement and Motivation In Msmesmentioning

confidence: 92%

Identification of Employee Management in MSMEs

Trikurnian,

Fridayani

2024

JMBE

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“…Employee motivation and involvement have a significant influence on MSME performance ( (Nkansah et al, 2023); ((Bustasar et al, 2019)). Research has shown that motivation, both monetary and non-monetary, is a key factor in organizational performance and there is a significant relationship between motivation and employee performance (Aglina Ulfah & Nilasari, 2023).…”

Section: ) Employee Motivation and Engagementmentioning

confidence: 99%

Human Capital and Performance of Micro, Small and Medium Enterprises: A Literature Review

Musthafa,

Elfindri,

Anas

et al. 2024

CASHFLOW

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This research aims to examine aspects of human capital that influence the performance of Micro, Small, and Medium Enterprises (MSMEs). Drawing on an extensive review of literature from indexed journal databases, the study focused on identifying key factors related to "human capital" and "MSME performance." The comprehensive exploration revealed a multifaceted relationship between human capital aspects and MSME performance, unveiling pivotal influencers. The identified aspects of human capital found to exert a substantial influence on MSME performance encompass a wide spectrum. These include skills and competencies, education and training, employee motivation and engagement, employee health and welfare, innovation and creativity, communication and collaboration, digital skills, work ethics and organizational values, entrepreneurship and sense of ownership, as well as organizational diversity. This research contributes valuable insights for policymakers aiming to enhance the human capital capabilities of MSME entrepreneurs. By addressing these specific dimensions, policymakers can formulate targeted strategies to uplift the human capital landscape within MSMEs. Consequently, this targeted approach is anticipated to render MSMEs more productive, sustainable, and equipped to venture into international markets.

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“…Additionally, gamification techniques can foster a healthy feeling of competition among employees, which can foster a work climate that prioritizes continuous improvement and, as a result, raise profits (Dutton, 2023). According to (Nkansah et al, 2023), a personal resources intervention would enhance employee engagement and employee performance.…”

Section: Unlocking Revenue Potential: the Impact Of Gamification In E...mentioning

confidence: 99%

The Power of Gamification in Employee Performance Management

Uddin,

Das

2023

OJBM

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One of the most intriguing strategies for increasing employee engagement and productivity in the modern workplace is gamification. The term "gamification" refers to a comprehensive framework that utilizes human motivations to turn mundane tasks into exciting challenges. By integrating game elements and mechanisms, organizations possess the capacity to incentivize employees, enhance productivity, and boost morale. This paper demonstrates practical advantages in several performance metrics that arise from the application of gamification strategies, supported by actual evidence derived from real-life case studies. Nevertheless, it is critical to acknowledge that there are obstacles and limitations, underscoring the need of thorough planning and unwavering commitment. As we consider the future, the potential impact of gamification on employee performance management appears to be highly promising. There are abundant possibilities for further research and innovation to comprehensively investigate the full range of its possibilities.

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The Effect of Employee Engagement on Employee Performance in Ghana’s MSMEs Sector during COVID-19: The Moderating Role of Job Resources

Cited by 7 publications

References 98 publications

Identification of Employee Management in MSMEs

Identification of Employee Management in MSMEs

Human Capital and Performance of Micro, Small and Medium Enterprises: A Literature Review

The Power of Gamification in Employee Performance Management

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