The Effect of Mobile Banking Application on Customer Interaction in the Jordanian Banking Industry

Aldiabat, Khaled; Al-Gasaymeh, Anwar; Kwekha-Rashid, Ameer Sardar

doi:10.3991/ijim.v13i02.9262

Cited by 26 publications

(18 citation statements)

References 11 publications

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“…As observed in the figures, it noticed that in blockchain the information does not keep at a central point like the conventional security methods (Hasan and Alhayani 2021;Yahya et al 2021; Abu-Rumman 2021; Abu-Rumman et al 2021). The multiple copies of similar data are stored in various locations and on various devices, and hence it is called distributed technology (Aldiabat et al 2018(Aldiabat et al , 2019. As the multiple copies of the same data available, the loss of any single point of storage does not affect the security of the original data (Rashid et al 2021;Chen et al 2019).…”

Section: Emergence Of Blockchainmentioning

confidence: 99%

RETRACTED ARTICLE: Integration of Healthcare 4.0 and blockchain into secure cloud-based electronic health records systems

et al. 2022

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Since the last decade, cloud-based electronic health records (EHRs) have gained significant attention to enable remote patient monitoring. The recent development of Healthcare 4.0 using the Internet of Things (IoT) components and cloud computing to access medical operations remotely has gained the researcher's attention from a smart city perspective. Healthcare 4.0 mainly consisted of periodic medical data sensing, aggregation, data transmission, data sharing, and data storage. The sensitive and personal data of patients lead to several challenges while protecting it from hackers. Therefore storing, accessing, and sharing the patient medical information on the cloud needs security attention that data should not be compromised by the authorized user's components of E-healthcare systems. To achieve secure medical data storage, sharing, and accessing in cloud service provider, several cryptography algorithms are designed so far. However, such conventional solutions failed to achieve the trade-off between the requirements of EHR security solutions such as computational efficiency, service side verification, user side verifications, without the trusted third party, and strong security. Blockchain-based security solutions gained significant attention in the recent past due to the ability to provide strong security for data storage and sharing with the minimum computation efforts. The blockchain made focused on bitcoin technology among the researchers. Utilizing the blockchain which secure healthcare records management has been of recent interest. This paper presents the systematic study of modern blockchain-based solutions for securing medical data with or without cloud computing. We implement and evaluate the different methods using blockchain in this paper. According to the research studies, the research gaps, challenges, and future roadmap are the outcomes of this paper that boost emerging Healthcare 4.0 technology.

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Section: Emergence Of Blockchainmentioning

confidence: 99%

RETRACTED ARTICLE: Integration of Healthcare 4.0 and blockchain into secure cloud-based electronic health records systems

et al. 2022

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“…Youssef et al ( 2017 ) have proposed new resource distribution methods that permit the coupling of NOMA with MIMO frameworks (Aldiabat et al 2018 , 2019 ). As in most downlink NOMA frameworks, the relative decency (PF) scheduler is utilized.…”

Section: Standards Of Future Wireless Communicationsmentioning

confidence: 99%

“…As the BS and RU have multiple reception apparatuses, thusly they think about (1) beamforming and (2) arbitrary receiving wire choice methodologies at the BS and RU. Youssef et al (2017) have proposed new resource distribution methods that permit the coupling of NOMA with MIMO frameworks (Aldiabat et al 2018(Aldiabat et al , 2019. As in most downlink NOMA frameworks, the relative decency (PF) scheduler is utilized.…”

Section: Integration Of Massive Mimomentioning

confidence: 99%

RETRACTED ARTICLE: 5G standards for the Industry 4.0 enabled communication systems using artificial intelligence: perspective of smart healthcare system

et al. 2022

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The emergence of the Industry 4.0 revolution to upgrade the Internet of Things (IoT) standards provides the prominence outcomes for the future wireless communication systems called 5G. The development of 5G green communication systems suffers from the various challenges to fulfill the requirement of higher user capacity, network speed, minimum cost, and reduced resource consumption. The use of 5G standards for Industry 4.0 applications will increase data rate performance and connected device's reliability. Since the arrival of novel Covid-19 disease, there is a higher demand for smart healthcare systems worldwide. However, designing the 5G communication systems has the research challenges like optimum resource utilization, mobility management, cost-efficiency, interference management, spectral efficiency, etc. The rapid development of Artificial Intelligence (AI) across the different formats brings performance enhancement compared to conventional techniques. Therefore, introducing the AI into 5G standards will optimize the performances further considering the various end-user applications. We first present the survey of the terms like 5G standard, Industry 4.0, and some recent works for future wireless communications. The purpose is to explore the current research problems using the 5G technology. We further propose the novel architecture for smart healthcare systems using the 5G and Industry 4.0 standards. We design and implement that proposed model using the Network Simulator (NS2) to investigate the current 5G methods. The simulation results show that current 5G methods for resource management and interference management suffer from the challenges like performance trade-offs.

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“…People can access bank service, not only limited to balance check and payment, but customer can also apply for credit, transfer between accounts and other dynamic transaction through mobile banking application. The customer ought to go to branch, service post, or ATM unit, but it has developed further that customer can access those banking service through application from any location and at any time (Aldiabat et al, 2019;Jayawarsa et al, 2021). This was once mentioned by Rizal and Munawir (2017) that mobile banking application is suitable for professional, regarding their busy and tight schedule.…”

Section: Mobile Bankingmentioning

confidence: 99%

Case Study: The Acceptance of XYZ Bank’s Mobile Banking Application Using Technology Acceptance Model (TAM)

Juliani

Taruna

Sibarani

et al. 2021

JBMR

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Nowadays, it is common for public to use information technology to support each daily needs, such as mobile banking application. One of largest bank in Indonesia, XYZ Bank provided mobile banking application to support customer in doing financial and banking transaction. The case study was done to examine the customer’s acceptance of XYZ Bank’s mobile banking application by using Technology Acceptance Model (TAM), in order to provide information regarding factors affecting customer’s preference in using mobile banking application and improve XYZ Bank’s mobile banking application. This study was using quantitative research strategy, in which data was collected by conducting online survey towards XYZ Bank customer. Questionnaire was given in 5 point-scale. Technology Acceptance Model (TAM) was conducted to examine the effect between variables, such as: perceived ease of use, perceived usefulness, attitude towards using, behavioral intention, actual use, and trust. The researcher found that all indicators are reliable, based on its Cronbach’s Alpha value which ranges between 0.725 (actual use) and 0.924 (perceived ease of use). Data validity was tested and shows the Chi-square difference ranges from 69.716 (between trust and perceived usefulness) to 106.715. As conclusion, researcher concluded that all hypotheses are accepted and each variable had positive effect towards other variable.

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The Effect of Mobile Banking Application on Customer Interaction in the Jordanian Banking Industry

Cited by 26 publications

References 11 publications

RETRACTED ARTICLE: Integration of Healthcare 4.0 and blockchain into secure cloud-based electronic health records systems

RETRACTED ARTICLE: Integration of Healthcare 4.0 and blockchain into secure cloud-based electronic health records systems

RETRACTED ARTICLE: 5G standards for the Industry 4.0 enabled communication systems using artificial intelligence: perspective of smart healthcare system

Case Study: The Acceptance of XYZ Bank’s Mobile Banking Application Using Technology Acceptance Model (TAM)

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