The Effect of Quality Cues on Travelers’ Demand for Peer-to-Peer Ridesharing: A Neglected Area of the Sharing Economy

Jang, Seongsoo; Farajallah, Mehdi; So, Kevin Kam Fung

doi:10.1177/0047287519897998

Cited by 27 publications

(13 citation statements)

References 96 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…If two or more authors are jointly cited in another publication, the cited authors form a co-citation relationship. Thus, co-citation analysis enables the identification of the research themes that are attracting attention by citing authors (McCain, 1990; Kang et al , 2019; Zhao and Strotmann, 2015). Further, it enables the identification of networks between key scholars in the field (Rosetto et al , 2018; Silva et al , 2019; Waltman et al , 2010).…”

Section: Bibliometric Methods and Data Collectionmentioning

confidence: 99%

The sharing economy: a bibliometric analysis of the state-of-the-art

Kraus

Kang

et al. 2020

IJEBR

View full text Add to dashboard Cite

PurposeQuantitative bibliometric approaches were used to statistically and objectively explore patterns in the sharing economy literature.Design/methodology/approachJournal (co-)citation analysis, author (co-)citation analysis, institution citation and co-operation analysis, keyword co-occurrence analysis, document (co-)citation analysis and burst detection analysis were conducted based on a bibliometric data set relating to sharing economy publications.FindingsSharing economy research is multi- and interdisciplinary. Journals focused upon products liability, organizing framework, profile characteristics, diverse economies, consumption system and everyday life themes. Authors focused upon profile characteristics, sharing economy organization, social connections, first principle and diverse economy themes. No institution dominated the research field. Keyword co-occurrence analysis identified organizing framework, tourism industry, consumer behavior, food waste, generous exchange and quality cue as research themes. Document co-citation analysis found research themes relating to the tourism industry, exploring public acceptability, agri-food system, commercial orientation, products liability and social connection. Most cited authors, institutions and documents are reported.Research limitations/implicationsThe study did not exclusively focus on publications in top-tier journals. Future studies could run analyses relating to top-tier journals alone, and then run analyses relating to less renowned journals alone. To address the potential fuzzy results concern, reviews could focus on business and/or management research alone. Longitudinal reviews conducted over several points in time are warranted. Future reviews could combine qualitative and quantitative approaches.Originality/valueWe contribute by analyzing information relating to the population of all sharing economy articles. In addition, we contribute by employing several quantitative bibliometric approaches that enable the identification of trends relating to the themes and patterns in the growing literature.

show abstract

Section: Bibliometric Methods and Data Collectionmentioning

confidence: 99%

The sharing economy: a bibliometric analysis of the state-of-the-art

Kraus

Kang

et al. 2020

IJEBR

View full text Add to dashboard Cite

show abstract

“…Future studies may need to examine other Airbnb attributes such as price (D. Wang and Nicolau 2017), value (Mao and Lyu 2017), and quality cues (Jang, Farajallah, and So 2020; Xie and Mao 2017). Scholars could consider these characteristics as different stimuli or situational factors and assess how such features may affect consumers’ perceived enjoyment and repurchase intentions.…”

Section: Limitations and Future Researchmentioning

confidence: 99%

What Makes Airbnb Experiences Enjoyable? The Effects of Environmental Stimuli on Perceived Enjoyment and Repurchase Intention

Kim

2020

Journal of Travel Research

Self Cite

View full text Add to dashboard Cite

While scholarly inquiry into Airbnb has experienced an exponential growth in the tourism literature, the role of the environmental stimuli of Airbnb experiences in creating consumer enjoyment is underexplored. Adopting the Mehrabian-Russell model, this study proposes a conceptual framework to investigate the linkages between three well-documented experiential attributes of Airbnb accommodations, perceived enjoyment, and repurchase intention. The results of two separate empirical studies with recent Airbnb users consistently show significant influences of authenticity and home benefits on perceived enjoyment, which subsequently drive repurchase intention, while social interaction was not found significant. The results of the model comparison and mediation analysis also converge across the two studies, providing strong support for the mediating role of perceived enjoyment as a mechanism that underlies the relationships between the environmental stimuli and repurchase intention. The findings provide important insights into what Airbnb attributes contribute to positive emotional responses and subsequently forming favorable behavioral consequences.

show abstract

“…The ride-hailing service Wosskow (2014) pointed out that a ride-hailing service is a part of the sharing economy business model that has continued growing in providing a new way of obtaining transportation services. Uber and other platforms such as Grab, Didi, Ola and BlaBlaCar (Wirtz et al, 2019;Jang et al, 2020) are online peer-to-peer ride-hailing apps that allow people to lease or rent a ride. Lee et al (2018) and Jeon et al (2020) stated that those ride-hailing platforms do not have any operational cars but serve as a broker that connects providers and users of rides and charges fees for each ride.…”

Section: Literature Reviewmentioning

confidence: 99%

“…A ride-hailing service, which is a part of the new business model of the sharing economy, has become an increasingly popular mode of transportation (Wosskow, 2014). The service has been aggressively offered in many countries (Allen and Berg, 2014;Clewlow and Mishra, 2017;Deloitte, 2017;Zhu et al, 2017;Google et al, 2019;Cheah et al, 2020;Jang et al, 2020) across the continent. Simultaneously, several fast-growing ride-hailing platforms such as Ride-hailing apps' continuance intention…”

Section: Introductionmentioning

confidence: 99%

Ride-hailing apps' continuance intention among different consumer groups in Indonesia: the role of personal innovativeness and perceived utilitarian and hedonic value

Fauzi

Sheng

2020

APJML

View full text Add to dashboard Cite

PurposeThis research aims to examine the relationship of personal innovativeness, perceived value (consisting of perceived utilitarian and hedonic value) and continuance intention in the context of ride-hailing apps and to investigate consumer behaviour differences between metro and non-metro consumers.Design/methodology/approachThe survey sample included 402 consumers of popular ride-hailing apps in Indonesia to test the research framework. Then, PLS-SEM-based software was utilised to examine the hypothesised relationship.FindingsThe findings indicate that the effect of personal innovativeness on continuance intention in using ride-hailing apps will operate through the full mediation role of perceived hedonic and utilitarian value, respectively. The findings also show that there are consumer behaviour differences between metro and non-metro consumers, in which the cognitive belief of consumers in the metro areas regarding the usage of ride-hailing apps is more related to hedonic value.Research limitations/implicationsThe variety of respondent demographic profiles in this research is limited in that most of the research respondents are students. In such a case, the study may face the issue of generalisation.Originality/valueThis research generates an extended idea of the information technology continuance model by validating the important role of perceived hedonic and utilitarian value as an integral part of the model and strengthens the insights that Indonesia has consumer behaviour differences regarding technology-based services, particularly ride-hailing apps, between metro and non-metro consumers.

show abstract

The Effect of Quality Cues on Travelers’ Demand for Peer-to-Peer Ridesharing: A Neglected Area of the Sharing Economy

Cited by 27 publications

References 96 publications

The sharing economy: a bibliometric analysis of the state-of-the-art

The sharing economy: a bibliometric analysis of the state-of-the-art

What Makes Airbnb Experiences Enjoyable? The Effects of Environmental Stimuli on Perceived Enjoyment and Repurchase Intention

Ride-hailing apps' continuance intention among different consumer groups in Indonesia: the role of personal innovativeness and perceived utilitarian and hedonic value

Contact Info

Product

Resources

About