The Effect of Shift Reporting Training Using the SBAR Tool on the Performance of Nurses Working in Intensive Care Units

Abstract

Background: Shift report in nursing profession comprises the collection of information, assessment of nursing cares provided to hospitalized patients, providing an opportunity to get acquainted with patients, and being aware of their caring process. This study aimed to investigate the effect of educating nurses in intensive care units on the reporting of work shift using the SBAR tool. Methods: The present study is quasi-experimental and interventional. It was conducted with pre/ post training and one-group design. The study was an observational study done by the researcher using a checklist based on SBAR tool. The samples were recruited by census sampling method in the intensive care unit of Hazrat Rasool Hospital, affiliated to Iran University of Medical Sciences. Work shift delivery report was observed using the 18-item SBAR checklist by the researcher once before training reporting (3 work shift delivery reports from each nurse) using the SBAR tool and once after training (3 work shift delivery reports from each nurse). In training sessions, reporting method was taught to nurses in the unit based on SBAR tool. After one month of training, nurses' performance in reporting delivery of work shift was evaluated in accordance with the above tool. The collected data were analyzed using SPSS V. 20. Results: Comparison of the performance of nurses in intensive care units before and after work shift delivery report training using the SBAR tool showed a significant statistical difference between the performance scores in all areas before and after the intervention and the scores increased after intervention. Conclusion: Using the shift work reporting method had a significant effect among the study participants using SBAR tool and improved their performance with regard to work shift delivery report.

Nurses’ Satisfaction Towards the Usage of Sbar as a Communication Tool for Handoff in a Private Hospital Penang

“…Nguyen (2016) mentioned that even though SBAR was able to assist in organising the participants' thoughts but they felt that the handoff was actually longer when using SBAR compared to their usual handover as they are not familiar with the tool and had a difficult time remembering the sequence. This contradicted with the findings by Inanloo et al, (2017) that SBAR tool is helpful in decreasing the time spent during handover of shift.…”

“…In addition to that, the participants' overall satisfaction score in subscale 2 revealed that they had the opportunity to discuss and clarify clinical aspects with their colleagues which could allow the increase of teamwork among nurses. This can be seen in the study done by Inanloo et al, (2017) which demonstrated a similar result as well, whereby the quality of teamwork c a n b e i m p r o v e d w i t h t h e e n h a n c e m e n t o f communication skills.…”

Instruction Program for Nurses Knowledge about Applying the Communication Strategies (SBAR) in Critical Care Units

“…One of the effective communication strategies in nursing services is the SBAR (Situation, Background, Assessment, and Recommendation). SBAR is an easy framework for communicating critical information between health professionals [1] . In hospitals, structured communication techniques have been widely used to improve communication between healthcare staff.…”

Effect of Shift Report Training Program for Nurses on Quality of Reporting

“…Nurses' shift reports are routine occurrences in healthcare organizations that are viewed as crucial for patient outcomes, patient safety and continuity of care. Nursing report is usually given in a location where other people cannot hear due to patient privacy (Inanloo, et al, 2017).…”