The Effect of Stress on Consumer Saving and Spending

Durante, Kristina M.; Laran, Juliano

doi:10.1509/jmr.15.0319

Cited by 121 publications

(107 citation statements)

References 71 publications

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“…Shopping situations are widely recognized as sources of stress, with experienced stress leading to avoidance behavior (Durante and Laran 2016). Individuals try to create Bpsychic or physical distance between one-self and a stressor ( Duhachek 2005, p. 46) and thus are more likely to abandon purchases in a store with stressful conditions-in particular, when they are confronted with uncontrollable stressors (Elliot et al 2011).…”

Section: Discussionmentioning

confidence: 99%

“…An individual experiences stress Bwhen the consequences of an encounter are deemed to have negative implications^ (Duhachek and Kelting 2009, p. 474), leading to Bgoal incongruency.^Stress theories further suggest that felt stress makes a person initiate coping (Jones and Bright 2001). Avoidance is a way to cope with a problem indirectly, which leads to experiencing fewer controllable stressors (Elliot et al 2011), prevention of further harm caused by these stressors (Durante and Laran 2016;Miao and Wang 2016), and more positive adaptation in the short run (Suls and Fletcher 1985). Consumer behavior research has suggested that abandonment is an avoidance coping strategy in response to stress triggered by new technologies (Mick and Fournier 1998).…”

Section: Research On Shopping Stressmentioning

confidence: 99%

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The relationship between consumer shopping stress and purchase abandonment in task-oriented and recreation-oriented consumers

Albrecht

Hattula

Lehmann

2017

J. of the Acad. Mark. Sci.

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Shopping is sometimes a source of stress, leading to avoidance coping behavior by consumers. Prior research suggests that store-induced stress makes shopping an adverse experience and thus negatively affects consumers' purchase likelihood. We propose that consumers' response to shopping stress depends on their motivational orientation. The greater the in-store stress, the more likely task-oriented consumers are to abandon the trip without making purchases. However, recreationoriented consumers will be, up to a point, less likely to end the trip. The results of four studies show that the functional relationship between shopping stress and purchase abandonment changes from monotonic and positive for task-oriented consumers to an inverted U-shape for recreation-oriented consumers. Evidence of goal changes provides a process explanation for the differing functional relationships. The results offer an alternative explanation for why people buy or not and suggest approaches to structuring the shopping environment to appeal to both types of consumers.

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Section: Discussionmentioning

confidence: 99%

Section: Research On Shopping Stressmentioning

confidence: 99%

The relationship between consumer shopping stress and purchase abandonment in task-oriented and recreation-oriented consumers

Albrecht

Hattula

Lehmann

2017

J. of the Acad. Mark. Sci.

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“…It would be expected in this context that the way money was spent during COVID-19 lockdown might be different. According to Durante (2016), individuals would be more strategic about how they spend their money under stress. In other words, stressed consumers increase spending on necessities and spend less on discretionary items.…”

Section: Food Purchase and Preparation Behaviors And Attitudes Towardmentioning

confidence: 99%

“…COVID-19 lockdown has led to a loss of income-earning opportunities, mainly for independent workers which could cause a contraction of consumption. So, in stressful situation, consumers would rather prefer to save than to spend (Durante 2016).…”

Section: Food Purchase and Preparation Behaviors And Attitudes Towardmentioning

confidence: 99%

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COVID-19 virus outbreak lockdown: What impacts on household food wastage?

Jrıbı

Ismaıl

Doggui

et al. 2020

Environ Dev Sustain

399

449

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The 2019-2020 coronavirus disease (COVID-19) is a public health issue. Lockdown is among options suggested to reduce spread of the virus. This study aimed to determining the impact of COVID-19 lockdown on Tunisian consumer awareness, attitudes and behaviors related to food wastage. An online survey was conducted during the first 2 weeks of COVID-19 lockdown. The survey collected information on demographic data, awareness and attitudes toward food waste, food purchase behavior and household food expenditure estimation; extent of household food waste; willingness and information needs to reduce food waste. This study included 284 respondents. About 89% of respondents claimed to be aware of food waste, and the COVID-19 lockdown would impact for 93% of respondents, their waste levels, and for 80%, their grocery shopping habits. Interestingly, the COVID-19 lockdown improved food shopping performances and pushed toward a positive behavioral change regarding food wastage: 85% respondents declared nothing of what they bought would be discarded, and most of the respondents have set up a strategy of saving, storing and eating leftovers. The most cited reasons given for discarding food were overcooking, inappropriate storage and overbuying. Consumers' changes in food waste prevention might be probably driven more by the socioeconomical context of the COVID-19 lockdown (i.e. food availability, restricted movements, loss of income), than by a pro-environmental concern. Finally, our study pointed out the consumers' needs of information for taking further action. In conclusion, our study can constitute a basis to further promote household food waste prevention behavior, outlasting the COVID-19 crisis.

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Evolution and consumer psychology

Durante

Griskevicius

2017

Consumer Psychology Review

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An evolutionary theoretical approach considers the adaptive function of behavior.Here we discuss what it means to use an evolutionary approach to generate predictions about consumer behavior and the value of applying an evolutionary lens to the study of consumer psychology. We begin with a discussion of the core insights of evolutionary theory and the common misperceptions associated with an evolutionary approach to the study of behavior. We then detail how specific evolutionarily informed theories can be applied to four core areas of consumer research: risk preference, competition and luxury consumption, self-control and temporal preferences, and the consumer behavior of women and families. We also discuss the strengths and limitations of an evolutionarily informed research program. K E Y W O R D Sevolutionary psychology, luxury consumption, natural selection, risk, self-control | INTRODUCTIONPicture it. The year is 2027. A spacecraft descends upon on a modern shopping mall carrying an alien behavioral scientist sent to collect data on Earthlings. The alien enters a store full of a dizzying array of opulent trinkets foreign to her eyes. She settles in to record observations and attempt to make sense of the smells, sights, and peculiar Earthling behaviors-from the aroma of heavily scented liquids being sprayed on passersby to women perched upon elevated chairs while heavy paint is applied to their faces. This alien would likely wonder what (on earth) is going on.Like our alien visitor, Charles Darwin was similarly puzzled by many of the strange characteristics and behaviors of the beings he encountered in his travels around the world. Darwin became a detective of behavior and through decades of observations formulated the theory of natural selection (Darwin, 1859). Darwin's theory became the unifying theory of behavior-guiding research in the life sciences. The theory of natural selection is a meta-theory that helps us understand the characteristics and behaviors of all living organisms, including humans.Today this interdisciplinary framework is the bridge between the social and the life sciences, regularly incorporated into modern psychology, anthropology, and other behavioral sciences.So how might an alien scientist seek to make sense of the strange behaviors in a 21st-century shopping mall? If she was anything like Charles Darwin, she would start with a simple question: What adaptive function might behavior serve?This question is the starting point for anyone seeking to understand modern behavior in an evolutionarily informed way. Here we discuss what it means to take an evolutionary approach to understanding consumer psychology and highlight the benefits of incorporating this approach in consumer research. We discuss relevant theories and findings and offer suggestions for easy ways to incorporate an evolutionary perspective into the study of consumer psychology.One important note before we begin: Applying an evolutionarily informed lens does not mean throwing away other approaches to consumer resear...

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The Effect of Stress on Consumer Saving and Spending

Cited by 121 publications

References 71 publications

The relationship between consumer shopping stress and purchase abandonment in task-oriented and recreation-oriented consumers

The relationship between consumer shopping stress and purchase abandonment in task-oriented and recreation-oriented consumers

COVID-19 virus outbreak lockdown: What impacts on household food wastage?

Evolution and consumer psychology

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