The effect of trust on value on travel websites: enhancing well-being and word-of-mouth among the elderly

Kim, Joonhyeong Joseph; Nam, Min-jung; Kim, Insin

doi:10.1080/10548408.2018.1494086

Cited by 45 publications

(36 citation statements)

References 86 publications

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“…For example, numerous travel agencies have established online comment systems on websites to encourage consumers to spread information via their personal social media (Yan et al, 2018), which helps the agencies attract potential consumers (El Ouardighi et al, 2018; J. J. Kim et al, 2019). Extensive research studies on the mechanism of WOM have been carried out.…”

Section: Introductionmentioning

confidence: 99%

The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis

Niu

et al. 2020

Sage Open

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In an era of mobile internet, word-of-mouth marketing has become a powerful tool for optimizing tourist destination marketing. Extensive research studies on the mechanism of word-of-mouth have been carried out. However, there is little research on the mechanism of word-of-mouth concerning tourist destinations in crisis. This article focuses on the influence mechanism of word-of-mouth in the relationship between perceived images and behavioral intentions. A structural equation model was established, with “perceived image” as the independent variable, “word-of-mouth” and “psychological distance” as mediating variables, and “behavioral intention” as the dependent variable. Our study is based on a survey in Southern Xinjiang. The final results show that word-of-mouth plays a mediating role in the relationship between perceived image and behavioral intentions. The moderating effect of word-of-mouth plays two roles in the mechanism of the perceived image on the behavioral intention: the promotion mechanism and the repression mechanism. Tourists’ sense of psychological distance significantly mediates the relationship between perceived image and behavioral intention. The findings enrich word-of-mouth and the marketing theories for the destinations in crisis, which provide enlightening insights for the sustainable development of the destinations in crisis.

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Section: Introductionmentioning

confidence: 99%

The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis

Niu

et al. 2020

Sage Open

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“…Thus EWOM activities can also be influenced by the values perceived by tourists and can be strengthened by the presence of conspicuous tendencies (visitors' tendency to show off). The dimension of value perceived by tourists during a visit can be emotional or epistemic (Antón et al, 2017;Bora et al, 2018;Halim & Mokhtar, 2016;Kim et al, 2018;Lee, 2016;Lin & Kuo, 2016;Mukerjee, 2018;Oh, 1999;Ranaweera & Karjaluoto, 2017;Varshneya et al, 2017). Previous studies have also examined the interrelations between conspicuous tendencies that can strengthen the influence of experiential value on EWOM such as Kim et al, (2015); House et al, (2015); Kim & Jang (2017).…”

Section: Introductionmentioning

confidence: 99%

The effect of perceived value by the tourists toward electronic word of mouth activity: the moderating role of conspicuous tendency

Sukaris

Hartini

Mardhiyah

2020

JSB

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Managers of tourist destinations are currently trying to offer attractions and attractive destination resources to be visited by tourists. However, very few managers of tourist destinations, especially adventure tourism who pay attention to the values that will be obtained by tourists and also very little attention to the tendency behavior of consumers to show off when visiting tourist attractions, in which they will then recommend their activities to others through digital media. The purpose of this study is to analyze the effects of the perceived values by tourists, consisting of emotional value and epistemic value towards the activity of electronic word of mouth of tourists moderated by conspicuous tendencies. The population in this study is visitors who carry out adventurous activities in adventure tourism destinations, with a sample of 400 tourist. Hypotheses are tested by using structural equation modeling. The results of the study provide information that the emotional value affects the activity of electronic word of mouth of tourists. Likewise, the novelty value influences the activity of electronic word of mouth of tourists, while the conspicuous tendencies variable of tourists weakens the effect of emotional value on the activity of electronic word of mouth of tourists. Finally, the conspicuous tendencies variable of tourists can be a variable which strengthens the effect of epistemic value on the activity of electronic word of mouth of tourists.

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“…The study of quality of life is a subject that has been steadily addressed in leisure and tourism [14,[49][50][51][52]. In studies on quality of life, many scholars argue that tourism experiences play an important role in improving people's quality of life [21,44].…”

Section: Tourist Satisfaction and Quality Of Lifementioning

confidence: 99%

The Effect of the Acculturation of Chinese Immigrants on Tourist Satisfaction and Quality of Life

Cho

Zhang

2021

Sustainability

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Given the rapidly increasing number of foreign nationals migrating to Korea, this study investigates the relationship between cultural adaptation, tourist satisfaction, and quality of life among Chinese immigrants in Korea. A questionnaire survey was conducted among 344 Chinese immigrants in Korea who visited Gyeongju, where Korean World Heritage sites and modern tourist facilities coexist. A structural equation model was used to verify the hypothesis and indicated that cultural assimilation and cultural separation had a significant effect on tourist satisfaction, whereas cultural integration and cultural change did not have any statistically significant effect on tourist satisfaction. Additionally, tourist satisfaction had a significant effect on quality of life (in terms of subjective well-being and psychological well-being). The results of this study can function as a reference for improving Chinese immigrants’ cultural adaptation, tourist satisfaction, and quality of life.

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The effect of trust on value on travel websites: enhancing well-being and word-of-mouth among the elderly

Cited by 45 publications

References 86 publications

The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis

The Mechanism of Word-of-Mouth for Tourist Destinations in Crisis

The effect of perceived value by the tourists toward electronic word of mouth activity: the moderating role of conspicuous tendency

The Effect of the Acculturation of Chinese Immigrants on Tourist Satisfaction and Quality of Life

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