The effect of visual feedback types on the wait indicator interface of a mobile application

Chen, Chien-Hsiung; Li, Shasha

doi:10.1016/j.displa.2019.101928

Cited by 20 publications

(12 citation statements)

References 12 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…However, in a recent study, Chen and Li [49] explored how visual feedback affected on users' perceptions of waiting time for a mobile application. More specifically, they explored three types of progress indicators (bar indicator, pie indicator, and cartoon indicator) effect on user's perception on time.…”

Section: Subjectively Experienced Timementioning

confidence: 99%

“…The results suggest that the more complex designs (cartoon progress indicator) resulted in higher user satisfaction. However, while Chen and Li's [49] focuses on how the diversity of the design influences user experience, this paper focuses on how the degree of feedback provided influences SXT and user satisfaction.…”

Section: Subjectively Experienced Timementioning

confidence: 99%

“…In this study, the simple design function of adjusting the degree of feedback in progress indicator effect user satisfaction and SXT with minimal adjustment. It can be considered in relation to Chen and Li [49] suggestions that more complex designs resulted in higher user satisfaction. From a deployment perspective, the findings of this paper are easier to be replicated and mass deployed in practice.…”

Section: Design Implicationsmentioning

confidence: 99%

See 2 more Smart Citations

Subjectively Experienced Time and User Satisfaction: An Experimental Study of Progress Indicator Design in Mobile Application

Willermark¹,

Pantić²,

Pehrson³

2021

Proceedings of the Annual Hawaii International Conference on System Sciences

View full text Add to dashboard Cite

In the user's interaction with systems, waiting and interruptions often constitute a source of negative experiences. However, system response time can be difficult or impossible to control. This study explores "subjective experienced time", which refers to the users' assessment of system response timeliness. The aim of this study is to gain increased knowledge of user satisfaction and subjectively experienced time in interaction with mobile applications. Thirty participants used and evaluated three mobile applications, containing unique stimuli in progress indicators. The results show correlation between progress indicators' degree of feedback and the subjectively experienced time and user satisfaction. Contributions include increased insight into the somewhat complex connection between the degree of feedback, subjectively experienced time and user satisfaction, as well as design implications for usercentred design.

show abstract

Section: Subjectively Experienced Timementioning

confidence: 99%

Section: Subjectively Experienced Timementioning

confidence: 99%

Section: Design Implicationsmentioning

confidence: 99%

See 1 more Smart Citation

Subjectively Experienced Time and User Satisfaction: An Experimental Study of Progress Indicator Design in Mobile Application

Willermark¹,

Pantić²,

Pehrson³

2021

Proceedings of the Annual Hawaii International Conference on System Sciences

View full text Add to dashboard Cite

show abstract

“…Chen et al [7] showed that there are cultural differences in how the design of the waiting screen affects the perception of waiting time by the user. Chen et al [8] investigated the effect of the design of a wait indicator of mobile applications on a user's estimate of wait time. Hohenstein et al [9] reported that by showing the dialogue side animation on the waiting screen, it felt that the waiting time was shorter than that of the progress bar.…”

Section: Related Workmentioning

confidence: 99%

Mitigation of Flash Crowd in Web Services By Providing Feedback Information to Users

Tada

Murata

Aida

2021

IEICE Trans. Inf. & Syst.

View full text Add to dashboard Cite

“…In an interface, UI animation refers to the elements that can increase pleasure and reduce the cognitive load of the user. As shown in Chen and Li, applying cartoon‐type animation to page loading can reduce users' perception of waiting time 6 . The UX principle is a tool that can exert powerful influences on the interface, that is, through the comprehensive application of stacking, deformation, covering, and other design techniques to enhance the interface relevance, which can achieve clear function definition, visual guidance, feedback, and other aspects, resulting in a good experience.…”

Section: Introductionmentioning

confidence: 99%

Evaluating user perception and emotion of microinteractions using a contradictory semantic scale

Yang

Chen

2021

J Soc Info Display

View full text Add to dashboard Cite

Microinteractions are presented with dynamic effects through the joint operation of external performance and internal mechanisms, allowing users to produce a variety of emotion and perception. In this study, we focus on microinteraction with functional effects and aim to explore the perception of microinteraction with different functional attributes. To understand the emotional tendency of microinteractions, 14 groups of typical contradictory semantics adjectives were selected, and two main factors were extracted: “hedonic” related to deep emotional enjoyment and “effectiveness” with highly effective characteristics. Among them, the “hedonic factor” has a high impact in microinteraction design, suggesting that the user's cognition of microinteraction mainly depends on the arousal of emotion and stimulates emotion using animation. Second, this study carried out an emotional comparison on representative microinteraction samples. The results indicate that feedback that caters to psychological feelings of realistic characteristics can strengthen a sense of connection between humans and computers and that continuity and consistency created by interface narrative can also contribute to a complete and exquisite interface. The conclusions of this study are relevant to the practical design of microinteractions and can be applied to improve the emotional experience of users in different scenarios.

show abstract

The effect of visual feedback types on the wait indicator interface of a mobile application

Cited by 20 publications

References 12 publications

Subjectively Experienced Time and User Satisfaction: An Experimental Study of Progress Indicator Design in Mobile Application

Subjectively Experienced Time and User Satisfaction: An Experimental Study of Progress Indicator Design in Mobile Application

Mitigation of Flash Crowd in Web Services By Providing Feedback Information to Users

Evaluating user perception and emotion of microinteractions using a contradictory semantic scale

Contact Info

Product

Resources

About