“…Small‐scale case studies (e.g. Brown, 2004; Forshaw, 1998; Glover, 1990, Hatton, 2001; Hutchinson, 1993; Jones, 1996; Mather, 1998; Saker and Speed, 1996; Thody, 1991; Wallace, 1991; Watson and Crossley, 2001; Wong, 2005) offer valuable insights and illuminate ways of working, but cannot probe or address certain critical questions.…”