The Effects of Cultural Competence on Nurses' Burnout

Abstract

This study is to examine the effects of cultural competence on nurses' burnout, controlling the effects of precedent factors of burnout identified by previous studies. Nurses who are working at six small-and middle-size hospitals under 400 beds, located in Seoul and Gyeonggi-do, participated in this study. The data were collected by standardized measures of cultural competence, burnout, and workload, superior supervision and 182 were analyzed. The analysis includes descriptive statistics of respondents' general characteristics, correlation analysis of relationships among variables, hierarchical regression analysis of the effects of precedent variables on work burnout. Cultural competence (cultural knowledge and skill, cultural awareness, cultural attitude) is a statistically significant variable predicting burnout. The significance of this study is that it lays the foundation for nurses' cultural competence by examining the effects of nurses' cultural competence on burnout. Also, work-related competence is not a choice but a must, more diverse education should be provided to improve nurses' cultural competence for multicultural patients.

The Effects of Work Characteristics, Supervision, and Cultural Competence on Nurses’ Burnout

“…Cultural competence should be one of the most important professional competence of nurses because they have to provide rapidly increasing multicultural patients and their families with quality human services. The more important reason is that the lack of cultural competence can lead to job stress and burnout, and finally to a decline in the service quality of nurses [2]. Although cultural competence is needed to help patients and clients with diverse cultural backgrounds effectively, there is a skeptical view that it is nearly impossible to gain perfect cultural competence [3].…”

The Integration of Intercultural Competence in Innovative Pedagogical Methodology in Nursing Education.

“…Despite the reality that cultures may tend to have distinguished learning styles, there is still a broad range of diversity within cultural groups, requiring all educators to draw on a multitude of teaching approaches. Choi and Kim, (2014) stated that intercultural competence is congruent attitude, behaviors, and practices that merge in a system, organization or professional and allow that system, organization or professional to function efficiently in a cross-cultural context.…”

“…In addition, the concept that one's own culture is superior to that of another should be removed in nursing education. It is always vital to respect cultural distinctions in order to provide real and satisfactory learning to occur (Choi and Kim, 2014) Kaur, (n.d.) stated that cultural skills are behaviors that illustrate culturally sensitive interactions with diverse groups. Cultural skills involve the nurse educator to actively practice in the classroom.…”