1986
DOI: 10.1901/jaba.1986.19-261
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The Effects of Performance Feedback on the Safety of Client Lifting and Transfer

Abstract: Individual written and verbal performance feedback was examined to determine its influence on the safety with which physically disabled clients were transferred. Two client-transfer techniques were task analyzed and six direct service providers' on-the-job performance was measured weekly. A multiple baseline across settings and subjects was used to evaluate effects of the feedback. Consumer satisfaction and the costs of the procedures were also assessed. Results showed that feedback was consistently followed b… Show more

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Cited by 77 publications
(41 citation statements)
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“…Another related issue concerns the uncertainly that can arise when feedback is posted publicly as an overall performance score. For example, a posted score of 50% safe can suggest either that all employees are moderately safe or that only one half of workers consistently performed the safe behavior (Alavosius & Sulzer-Azaroff, 1986;McCann & Sulzer-Azaroff, 1996). Although global feedback can be effective under some situations (Williams & Geller, 2000), additional research is needed to understand the appropriate conditions under which global and specific feedback can be maximally effective.…”
Section: Performance Feedbackmentioning
confidence: 99%
“…Another related issue concerns the uncertainly that can arise when feedback is posted publicly as an overall performance score. For example, a posted score of 50% safe can suggest either that all employees are moderately safe or that only one half of workers consistently performed the safe behavior (Alavosius & Sulzer-Azaroff, 1986;McCann & Sulzer-Azaroff, 1996). Although global feedback can be effective under some situations (Williams & Geller, 2000), additional research is needed to understand the appropriate conditions under which global and specific feedback can be maximally effective.…”
Section: Performance Feedbackmentioning
confidence: 99%
“…Las listas de verificación tienen su origen en el conductismo. Un ejemplo de este fundamento está en un estudio de retroalimentación del rendimiento sobre la seguridad de elevación y traslado de clientes, donde el análisis de la tarea de los procedimientos de elevación y traslado fue convertido en una lista de verificación (Alavosius y Sulzer-Azaroff, 1986). Se observó al personal y se evaluaron las listas de verificación.…”
Section: Las Listas De Verificación Son El Soporte Principal Del Modeunclassified
“…Likewise, Ludwig and Geller (2000) outlined and partially tested 26 combinations of behavior change strategies that were used to influence safety-related behaviors among occupational drivers. These include techniques such as verbal instructions (Alavosius&Sulzer-Azaroff, 1990;Matheson, Danner, Grant,&Mooney, 1993), awareness training (Geller, Eason, Phillips,& Pierson, 1980), reminder posters (Komaki, Barwick, & Scott, 1978;Thyer, Geller, Williams, & Purcell, 1987), feedback (Alavosius & Sulzer-Azaroff, 1986;Austin, Kessler, Riccobono, & Bailey, 1996;Chhokar & Wallin, 1984;DeVries, Burnette, & Redmon, 1991), reinforcers (Austin et al, 1996), and goal setting (Cooper, Phillips, Sutherland, & Makin, 1994;Ludwig & Geller, 1997).…”
Section: Increasing Up Compliancementioning
confidence: 99%