The Effects of Resource Bundling on Third-Party Logistics Providers' Performance

Karia, Noorliza; Wong, Chee Yew; Asaari, Muhammad Hasmi Abu Hassan; Lai, Kee‐hung

doi:10.5772/60041

Cited by 27 publications

(48 citation statements)

References 53 publications

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“…In summary, previous research has suggested the strategic importance of relational resources through their critical impact on the firm's competitive advantages (Li and Ogunmokun, 2001;Story et al, 2009;Karia et al, 2015). This addresses the key role of the firm's relationships with its external partners, such as suppliers and customers (Karia et al, 2015).…”

Section: Relational Resourcesmentioning

confidence: 94%

“…Relational resources have been regarded as one of the critical resources for 3PL providers to achieve competitive advantages (Wong and Karia, 2010;Karia and Wong, 2013;Darkow et al, 2015). According to Karia et al (2015), relational resources refer to the strong relationships that the firm establishes with its suppliers and customers. Such resources are difficult and costly for the firm's rivals to imitate, because they require a long term to develop and involve significant ambiguity (Morgan and Hunt, 1999).…”

Section: Introductionmentioning

confidence: 99%

“…Karia and Wong (2013) examined the relationship between relational resources and the firm's logistics performance. Karia et al (2015) investigated how relational resources, combined with other resources, influence firm performance. However, the link between relational resources and firm performance still remains to be tested.…”

Section: Introductionmentioning

confidence: 99%

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Relational resources and performance of Chinese third-party logistics providers

Shou

Shao

Chen

2017

IJPDLM

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Purpose-Drawing upon the theory of the resource-based view (RBV), this paper aims to examine the relationships among relational resources, innovation capability and firm performance in the third-party logistics (3PL) industry. Design/methodology/approach-Based on data collected from 203 3PL providers in China, this study adopts the approach of structural equation modeling to examine the hypothesized relationships among relational resources, innovation capability and firm performance. Findings-The results of this research confirm that relational resources have a positive effect on firm performance. However, the effect is not direct, but realized through the mediation of innovation capability. This study indicates that relational resources are important for 3PL providers to achieve superior performance, and innovation capability plays a mediating role between relational resources and firm performance. Originality/values-The main contributions of this paper to the literature are twofold. Firstly, it extends the extant research by highlighting the mediating mechanism of innovation capability in relational resources' influence on firm performance. Secondly, it advances the existing perspectives on 3PL firms in the Chinese context and this sheds light on logistics research on emerging markets.

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Section: Relational Resourcesmentioning

confidence: 94%

Section: Introductionmentioning

confidence: 99%

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Relational resources and performance of Chinese third-party logistics providers

Shou

Shao

Chen

2017

IJPDLM

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“…7 However, it has strict requirements in information integrity, resource management, and product quality. 8,9 The cold chain monitoring and storage conditions are particularly important in maintaining designated environmental conditions, as stated in various international regulations, such as Hazard Analysis Critical Control Point, Good Agricultural Practice, and Food and Drug Administration. [10][11][12] It shows the importance of cargo traceability and monitoring, without which foodborne illnesses or quality deterioration may occur.…”

Section: Cold Chain Managementmentioning

confidence: 99%

An IoT-based cargo monitoring system for enhancing operational effectiveness under a cold chain environment

Tsang

Choy

et al. 2017

International Journal of Engineering Business Management

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Differing from managing a general supply chain, handling environmentally sensitive products (ESPs) requires the use of specific refrigeration systems to control the designated range of storage conditions, such as temperature, humidity, and lighting level in a cold chain environment. In general, third-party logistics (3PL) companies are authorized to handle ESPs, who therefore need to have a good cargo monitoring system in the cold chain environment, without which the functional quality is difficult to control and manage. This may result in product deterioration and even inventory obsolescence of the ESPs due to the lack of such systems, so there is a need to develop an effective cargo monitoring system to prevent such situations. This article proposes an Internet of Things-based cargo monitoring system (IoT-CMS) to monitor any environmental changes of ESPs in order to ensure their functional quality throughout the entire cold chain operational environment. Operational efficiency, maintenance strategy, environmental change, and electricity consumption are considered in real-life cold chain operations. Through applying (i) a wireless sensor network to collect real-time product information, together with (ii) fuzzy logic and case-based reasoning techniques to suggest appropriate storage conditions for various ESPs, effective storage guidance can be established. Through conducting the case study in a 3PL company in Hong Kong, the performance in customer satisfaction, obsolescence rate, and inventory visibility after adoption of IoT-CMS is evaluated. It is found that the functional quality of ESPs can be effectively assured, and the overall customer satisfaction is increased.

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“…Importance of quality management and its impact on the performance of businesses has been widely researched and plethora of literature is available on this topic (Ali, 2014;Czajkowska & Stasiak-Betlejewska, 2015;Fotopoulos & Psomas, 2010;Jaafreh & Al-abedallat, 2012;Nguyen, Phan & Matsui, 2018). Simultaneously many researchers, (Gavrea, Ilies & Stegerean, 2011;Karia & Wong, 2013;Karia, Wong, Asaari & Lai, 2015;Kraja & Osmani, 2015), have emphasized the importance of service competencies as a tool to get competitive advantage for better performance, but the direct impact of quality management practices on the integration capability of Logistics Service Providers (LSPs) is not duly researched. Gupta, Singh and Suri (2018) quoted a comprehensive definition as initially presented by Huo and Wei that logistics outsourcing is a long-term cooperation between a shipper and LSP for mutual benefit coming out of their mutual integration.…”

Section: Introductionmentioning

confidence: 99%

Quality Management as Driver of Vertical Integration in Service Chain: A Study of 3rd Party Logistics Industry

Shaiq

Alwi

Shaikh

et al. 2020

OSCM: An Int. Journal

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Third Party Logistics (3PL) is one of the fastest growing service industry but still the impact of the application of Quality Management Practices (QMPs) particularly on the integration capability of 3PL service providers in the supply chain is not a well-researched topic. Especially in the context of Pakistan, very little empirical work is found dealing with this very important service competency of 3PL. This research is carried out to determine how QMPs help 3PL Service Providers achieving integration competency in the service chain. The quality management dimensions of internationally recognized Malcolm Baldrige National Quality (MBNQ) model are used as independent variable to assess their impact on the integration competency of 3PLs in Pakistan. Considering the typical business culture and industry environment in Pakistan, the effect of Social Capital and Companies' Internal Strength as moderating variables was also observed. Using questionnaire as a tool, the quantitative data on various items for latent constructs was collected from more than 176 logistics firms of Pakistan. Results clearly identified the Strategic Planning, HR Management Focus and Process Management as the factors highly impacting Integration Competency of 3PL service providers in Pakistan. Interestingly, but surprisingly, the role of Leadership and Knowledge Management was insignificant in this particular setting. The moderating variable also showed a significant impact on integration competency. This study highlighted the areas where logistics firms in their individual capacity and logistics industry as a whole should immediately concentrate to enhance this important competency.

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The Effects of Resource Bundling on Third-Party Logistics Providers' Performance

Cited by 27 publications

References 53 publications

Relational resources and performance of Chinese third-party logistics providers

Relational resources and performance of Chinese third-party logistics providers

An IoT-based cargo monitoring system for enhancing operational effectiveness under a cold chain environment

Quality Management as Driver of Vertical Integration in Service Chain: A Study of 3rd Party Logistics Industry

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