The Emergence of Mutual and Shared Understanding in the System Development Process

Hoffmann, Axel; Bittner, Eva A. C.; Leimeister, Jan Marco

doi:10.1007/978-3-642-37422-7_13

Cited by 19 publications

(3 citation statements)

References 28 publications

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“…One reason is that the use of legal methods, which are applied for deriving such requirements from legal norms, is more or less limited to people with legal expertise or training. For software development teams, with a technical background, this task is difficult to accomplish, resulting in uncertainty concerning the characteristics of a legally acceptable application and concerning the resulting requirements in the technical development process (Hoffmann et al 2013a). At this point, our proposed requirement patterns come into play.…”

Section: Introductionmentioning

confidence: 99%

Legal Compatibility as a Characteristic of Sociotechnical Systems

et al. 2015

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Legal compatibility as a characteristic of sociotechnical systems aims at the greatest possible compliance with higher-order legal goals for minimizing social risks of technical systems and extends legality, which refers to the prevention of lawlessness. The paper analyzes the criteria for legal compatibility by reviewing specifications of legally compatible systems and shows goals and resulting requirements to foster legal compatibility. These comprise the following areas: avoiding personal reference in data, ensuring information security, enabling freedom of decision, increasing transparency, ensuring traceability, and increasing usability, whereby traceability and the avoidance of personal reference pursue conflicting goals. The presentation of the goals including their dependencies, relationships, and conflicts in form of standardized requirements explains legal compatibility and summarizes the requirements necessary for the development of legally compatible systems.

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Section: Introductionmentioning

confidence: 99%

Legal Compatibility as a Characteristic of Sociotechnical Systems

et al. 2015

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“…This highlights that the importance of context in designing an information system begins with understanding the phenomenon in terms of the local government practices and stakeholders' interests (Atinaf, Anteneh, & Kifle, 2023). Hoffmann, Bittner, and Leimeister (2013) further recommend that context enhances the understanding of the domain knowledge which increases the mutual understanding among the local users. This will influence the shift from old into new perceptions among local actors in both central and local government.…”

Section: Contextual Reality Influence On Design Of An Information Systemmentioning

confidence: 93%

A Socially Aware Information System Design Framework for Reformed Government

Pholld,

Msanjila,

Shidend

2023

East Afr. j. inf. technol.

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The process of designing information is complex by nature due to continuous involving landscape of user requirements. At present, it is even more complex in an environment which involve a reformed government setting. The challenges experienced during the designing process if not well addressed may contribute to the ineffectiveness of the information system especially in local government settings. This research observes that the design of information systems for local governments particularly in developing countries is achieved through the implementation and fulfilment of business objectives that are reform minded. Implementing such reforms results in new redefined institutional arrangements, policies, and strategies in the local context triggers changes in the system requirements. However, there is less attention to the analysis of the reforms in a local social context during the process of designing information system. The fundamental aspect of the design outcome is establishing the socially aware relationships in the reformed context to enhance the analysis and design of the information system at the local level. This paper addresses the influence of social context in the process of designing information system and presents the socially aware framework of designing information system in the reformed local government setting

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“…Creating a shared understanding is an important aspect and challenge to consider when attempting to develop high-quality software [14], especially in RE [15]. Yet there has been a lack of "systematic treatment or classification of the different forms of shared understanding, neither in general nor in a software engineering context" [3].…”

Section: A Shared Understandingmentioning

confidence: 99%

The Lack of Shared Understanding of Non-Functional Requirements in Continuous Software Engineering: Accidental or Essential?

Werner¹,

Li²,

Ernst³

et al. 2020

Preprint

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Building shared understanding of requirements is key to ensuring downstream software activities are efficient and effective. However, in continuous software engineering (CSE) some lack of shared understanding is an expected, and essential, part of a rapid feedback learning cycle. At the same time, there is a key trade-off with avoidable costs, such as rework, that come from accidental gaps in shared understanding. This tradeoff is even more challenging for non-functional requirements (NFRs), which have significant implications for product success. Comprehending and managing NFRs is especially difficult in small, agile organizations. How such organizations manage shared understanding of NFRs in CSE is understudied. We conducted a case study of three small organizations scaling up CSE to further understand and identify factors that contribute to lack of shared understanding of NFRs, and its relationship to rework. Our in-depth analysis identified 41 NFR-related software tasks as rework due to a lack of shared understanding of NFRs. Of these 41 tasks 78% were due to avoidable (accidental) lack of shared understanding of NFRs. Using a mixed-methods approach we identify factors that contribute to lack of shared understanding of NFRs, such as the lack of domain knowledge, rapid pace of change, and cross-organizational communication problems. We also identify recommended strategies to mitigate lack of shared understanding through more effective management of requirements knowledge in such organizations. We conclude by discussing the complex relationship between shared understanding of requirements, rework and, CSE.

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The Emergence of Mutual and Shared Understanding in the System Development Process

Cited by 19 publications

References 28 publications

Legal Compatibility as a Characteristic of Sociotechnical Systems

Legal Compatibility as a Characteristic of Sociotechnical Systems

A Socially Aware Information System Design Framework for Reformed Government

The Lack of Shared Understanding of Non-Functional Requirements in Continuous Software Engineering: Accidental or Essential?

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