The Emotional Intelligence Profile of Successful Staff Nurses

Harper, Mary G.; Jones-Schenk, Jan

doi:10.3928/00220124-20120615-44

Cited by 36 publications

(41 citation statements)

References 20 publications

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“…Age was not found to be associated with nurses' emotional intelligence in a study by Van Dusseldorp et al [31], in contrast to results from Harper & Jones-Schenk [33], who found that nurses' empathy diminished with age. Kahraman & Hiçdurmaz [34] found no significant differences between emotional intelligence scores in nurses based on demographic variables such as age, sex, marital status, or having children.…”

Section: Introductioncontrasting

confidence: 45%

The role of Emotional Intelligence in Engagement in Nurses

Fuentes¹,

Molero²,

Linares³

et al. 2018

Preprint

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1) Background: Aware that engagement in the healthcare field needs high levels of emotional intelligence, we began this study in to the relationship between engagement and emotional intelligence in nurses. The objective of this study was to determine the explanatory value of the components of emotional intelligence for engagement in a sample of nurses, and to identify which of the emotional intelligence components have the greatest explanatory value for dimensions of engagement, by sex.; 2) Methods: The final study sample was made up of 2126 working nursing professionals with a mean age of 31.66 (SD=6.66). To compile the data, an ad hoc questionnaire was used to collect sociodemographic information, and to collect professional and employment information, the Utrecht Work Engagement Scale, and the Reduced Emotional Intelligence Inventory for Adults.; 3) Results: The results show that nurses with higher levels of emotional intelligence also scored more highly in engagement, with the Interpersonal factor being the greatest predictor of engagement.; and 4) Conclusions: This study have significant practical implications for the creation of intervention programs and activities to improve the performance of nurses in the workplace.

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Section: Introductioncontrasting

confidence: 45%

The role of Emotional Intelligence in Engagement in Nurses

Fuentes¹,

Molero²,

Linares³

et al. 2018

Preprint

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show abstract

“…Previous research has demonstrated that emotional intelligence exerts a considerable effect on reducing occupational burnout (e.g. Görgens‐Ekermans & Brand, ; Harper & Jones‐Schenk, ). The present authors' power analysis suggested that a sufficient sample size is necessary to determine the effect of emotional intelligence as a boundary condition between occupational burnout and its effect on the quality of care.…”

Section: Discussionmentioning

confidence: 99%

Nurse occupational burnout and patient‐rated quality of care: The boundary conditions of emotional intelligence and demographic profiles

Chao

Shih

Hsu

2015

Japan Journal Nursing Sci

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Nursing management should pay particular attention to retaining permanent, married, and senior nurses. To ensure a sustainable nursing workforce in the future, newly graduated registered nurses should have access to permanent positions and opportunities for long-term professional development. In addition, married nurses should be provided with flexible work-family arrangements to ensure their satisfaction in the nursing profession.

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“…Numerous studies have explored caring behaviors of nurses using self‐report measures (LiLi, Hong, Xian, & Qi, ); some have included comparative studies of caring behaviors by nurses and their first‐line managers (Peng, Liu, & Zeng, ), and by nurses and patients (Goh & Vehviläinen‐Julkunen, ; Papastavrou, Efstathiou, & Tsangari, ). Other factors explored that influence work performance or caring behaviors include resilience and self‐confidence (RNAO, ; Koen, Van Eeden, & Wissing, ), conscientiousness (Judge, ), and emotional intelligence (Harper & Jones‐Schenk, ; McQueen, ). Except for job involvement and work performance, there are limited previous studies exploring the influence of characteristics, such as values, personality, job involvement, and empathy, in relation to work performance and caring behaviors (Katrinli, Atabay, Gunay, & Guneri, ; Rafferty & Lindell, ; Roud, Giddings, & Koziol‐Mclain, ; Schwirian, ).…”

Section: Introductionmentioning

confidence: 99%

Relationship of nurses’ intrapersonal characteristics with work performance and caring behaviors: A cross‐sectional study

Geyer¹,

Coetzee

Ellis

et al. 2018

Nursing & Health Sciences

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This study aimed to describe intrapersonal characteristics (professional values, personality, empathy, and job involvement), work performance as perceived by nurses, and caring behaviors as perceived by patients, and to examine the relationships among these variables. A cross-sectional design was employed. A sample was recruited of 218 nurses and 116 patients in four private hospitals and four public hospitals. Data were collected using self-report measures. Data analysis included descriptive statistics, exploratory and confirmatory factor analyses, hierarchical linear modelling, correlations, and structural equation modeling. Nurses perceived their work performance to be of high quality. Among the intrapersonal characteristics, nurses had high scores for professional values, and moderately high scores for personality, empathy and job involvement. Patients perceived nurses' caring behaviors as moderately high. Professional values of nurses were the only selected intrapersonal characteristic with a statistically significant positive relationship, of practical importance, with work performance as perceived by nurses and with caring behaviors as perceived by patients at ward level. Managers can enhance nurses' work performance and caring behaviors through provision of in-service training that focuses on development of professional values.

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The Emotional Intelligence Profile of Successful Staff Nurses

Abstract: The study findings suggested that successful staff nurses have average or higher levels of EI and that empathy among these nurses declines with age. Research on how empathy evolves, factors that influence empathy, and strategies to enhance EI among nurses is warranted.

Cited by 36 publications

References 20 publications

The role of Emotional Intelligence in Engagement in Nurses

The role of Emotional Intelligence in Engagement in Nurses

Nurse occupational burnout and patient‐rated quality of care: The boundary conditions of emotional intelligence and demographic profiles

Relationship of nurses’ intrapersonal characteristics with work performance and caring behaviors: A cross‐sectional study

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