“…Industry stakeholders, including family firms, government agencies, chambers of commerce, industry associations and researchers could consider the various dimensions to deepen their understanding of how firms and their surrounding communities could confront, cope with and overcome such an event. - The study’s findings contribute to a deeper understanding of dimensions identified by Hayward et al (2022) as valuable when undertaking future research. These dimensions include vulnerability and its nexus with the enhancement of mutual trustworthiness, where firms support their community stakeholders and with the identification of helpful partners that could be supportive in times of unprecedented crises, such as loyal clients.
- Resilience and family business literature:
- The results extend from recent research that underlines the relationship between the resilience and vulnerability, where entrepreneurs’ efforts are demonstrated through, for instance, experiences and bringing together their skills and the challenges they face (Branzei and Fathallah, 2021).
- The study also complements and enhances existing knowledge on the “lessons learned” from experiencing an extreme event (Hällgren et al , 2018), investigates a suggested research avenue, notably, the degree to which relationships between family firms and their stakeholders have been tested or influenced (Firfiray and Gomez-Mejia, 2021), and addresses various research gaps (Amaral and Da Rocha, 2022; De Massis and Rondi, 2020; Kraus et al , 2020; Ratten and Jones, 2020).
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