The Evaluation and Improvement of IT Governance

Lorences, Patricia Pérez; Ávila, Lourdes Francisca García

doi:10.4301/s1807-17752013000200002

Cited by 14 publications

(7 citation statements)

References 19 publications

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“…This study focuses on all domains, namely PO, AI, DS, and ME. They are interrelated and have influences with IT processes [20].…”

Section: Impacts Of It Governance In Expanding Market Shares Of Onlin...mentioning

confidence: 99%

Impacts of IT Governance in Expanding Market Shares of Online Stores

Kosasi¹

2019

IJATCSE

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IT governance maturity values are a crucial facet used for recognition of contributions of service quality of IT operation when assuring perpetuity of expanding market shares of online stores. This can become a benchmark used to further evaluate existing gaps in enhancing service quality of IT operation. In this study, the whole respondents referred to 99 business managers of middle-up online stores. A purposive sampling technique was in implementation. Instruments used represented lists of questions based on processes in which each was divided based on levels. Each level was then divided based on Likert Scales. This study intended to gain more complete findings of improving conduct of IT process values performing as limitation of actualizing service quality of IT operation in assuring perpetuity of expanding market shares of online stores in West Kalimantan. Findings (2.437, 2.433, 2.423, 2.488, 2.423, and 2.481) consecutively for PO8, PO9, DS7, DS13, ME1, and ME4 show that maturity values of are smaller than 2.50. The fact shows that several IT processes remain at Position 2 (repeatable but intuitive).

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“…This study focuses on all domains, namely PO, AI, DS, and ME. They are interrelated and have influences with IT processes [20].…”

Section: Impacts Of It Governance In Expanding Market Shares Of Onlin...mentioning

confidence: 99%

Impacts of IT Governance in Expanding Market Shares of Online Stores

Kosasi¹

2019

IJATCSE

View full text Add to dashboard Cite

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“…COBIT, VAL IT, ISO 38500, (Khther, 2013), (Gil-García, 2005), (Wilkin, 2008) (Sahibudin, 2008), (Gil-García, 2005), (Wilkin, 2008) (Spafford, 2003), (Wilkin, 2008) 3 Organizational effect (internal) 1 Clear ITG policies, principles & responsibilities COBIT, VAL IT, ISO 38500, (Gerrard,2004), , (Gheorghe, 2011) 2 Effective current Enterprise Governance ISO 38500, (Spafford, 2003) 3 Appropriate organizational culture ISO 38500, COBIT, (Campbell, 2009), (Pérez, 2013), (Khther, 2013) 4 Clear IT strategy, principles & policies COBIT, VAL IT, ISO 38500, (Gerrard,2004), (Haseley, 2012), (Gil-García, 2005) 5 Good organization change strategy ISO 38500, COBIT, VAL, (ITGI, 2003), (Hardy, 2009) 4 Performance management 1 Adequate analysis, evaluation of the current and future use of IT ISO 38500, (Haseley, 2012), (Khther, 2013), (Hasibuan, 2012), (Willson, 2009) 2 Good project management methodology COBIT, (Abu-musa, 2007), (Chang, 2013), 3 Effective performance management strategy ISO 38500, COBIT, (Sahibudin, 2008) 5 Resource Management 1 Sufficient financial support (Gerrard,2004), (Abumusa, 2007), (Spafford, 2003), (Gil-García, 2005) 2 Adequate IT skills & staff COBIT, ISO 38500, (Pérez, 2013), (Khther, 2013), (Spafford, 2003)…”

Section: Effective Alignment and Communication Between It And Businesmentioning

confidence: 99%

“…Adequate budget for required IT resources (Gil-García, 2005) Adequate organizational cultures (Campbell, 2009) 2 Culture of the organization (Pérez, 2013) 3…”

mentioning

confidence: 99%

Critical success factors (CSFs) for information technology governance (ITG)

Alreemy

Chang

Walters

et al. 2016

International Journal of Information Management

147

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With the rapid evolution of Information Technology (IT) applications and practices across the organization, appropriate IT Governance (ITG) has become essential to an organization's success. As IT is associated with risk and value opportunities, a comprehensive, high-level system is required in each organization to minimize the associated risks and optimize value. This requirement triggered the emergence of ITG. Many researchers have addressed this field; however, the role played by critical success factors (CSFs) in the successful implementation of ITG has not yet received adequate attention. This gap in the research motivated the present study, with the main aim of defining the CSFs needed for the successful implementation of ITG. CSFs were studied and extracted from the literature review and then analysed, categorized, and synthesized to create the Success Factors for IT Governance Framework.

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“…Through this process, the weaknesses in the internal control are determined and analyzed for sustainable and better improvement. The monitoring and evaluating in the implementation of IT governance is essential in enabling organizations to determine whether their IT management is effective in maximizing the benefit to the society in addition to minimizing the risks (Lorences & Ávila, 2013). Hence, the relationship between monitoring and evaluating in the IT process, including systems planning, the management of IT investment, system realization, system operation and maintenance, and organizational culture, must be monitored and evaluated periodically.…”

Section: Hypothesesmentioning

confidence: 99%

Identification of Influential Factors in Implementing IT Governance: A Survey Study of Indonesian Companies in the Public Sector

Amali

Katili

2018

IJIKM

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Aim/Purpose: This study is carried out to determine the factors influencing the implementation of IT governance in public sector. Background: IT governance in organizations plays strategic roles in deciding whether IT strategies and investments of both private and public organizations could be efficient, consistent, and transparent. IT governance has the potential to be the best practice that could improve organizational performance and competency. Methodology: The study involves qualitative and quantitative approaches, where data were collected through questionnaire, observation, interview, and document study through a sample of 367 respondents. The collected data were analyzed using Structured Equation Modeling (SEM) for validating the model and testing the hypotheses. Besides, semi-structured interview, observation, and document study were also carried out to obtain the management’s feedback on the implementation of IT governance and its activities. Contribution: The results of this study contribute to knowledge regarding good IT governance. Practically, this study can be used as a guideline for the future development and good IT governance. Findings: The findings reveal that policy has a significant direct influence on system planning, the management of IT investment, system realization, operation and maintenance, and organizational culture. The existence of IT governance policies, the success of the IT process can work well. Monitoring and evaluation processes also significantly affect system plan-ning, management of IT investment, system realization, operation and maintenance, and organizational culture. It indicates the process of monitoring and evaluation required for indications of financial efficiency, infrastructure, resources, risk and organizational success. Recommendations for Practitioners: It is important for organizational management to pay more attention to the organization’s internal controls in order to create good IT governance. Recommendation for Researchers: A comparative study between Indonesia and developing countries on the implementation of IT governance is needed to capture the differences be-tween those countries. Impact on Society: Knowledge of the factors influencing the implementation of IT governance as an effort to implement and improve the quality of IT governance. Future Research: Future studies should look further at the policy and IT governance models, specifically in public organizations, besides other influencing factors. Moreover, the outcome of this study could be generated as a guideline for the advanced development of IT governance and as a point of improvement as a way to generate a better good IT governance. It is essential because such evidence is lacking in current literature.

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The Evaluation and Improvement of IT Governance

Cited by 14 publications

References 19 publications

Impacts of IT Governance in Expanding Market Shares of Online Stores

Impacts of IT Governance in Expanding Market Shares of Online Stores

Critical success factors (CSFs) for information technology governance (ITG)

Identification of Influential Factors in Implementing IT Governance: A Survey Study of Indonesian Companies in the Public Sector

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