The evolution of alternative dispute resolution and online dispute resolution in the European Un

Abstract

The evolution of Online Dispute Resolution (ODR) as an augmentation from Alternative Dispute Resolution (ADR) may lead to an authentic paradigm shift in the way disputes are handled beyond the traditional court systems. To assess state of the art and convey awareness, this paper explores the regulatory landscape of the European Union (EU) using the United Kingdom and Estonia to illustrate the key advancements and shortcomings of the supranational strategy. It discusses the relationships between ADR capabilities and its productive use in ODR, the ODR deployment and adoption, and the consequences that may arise if dispute resolution technologies leapfrog. The paper also speaks of automation and suggests the need to build integrative models into Artificial Intelligence (AI) - powered ODR platforms. It is apparent that the early challenges in the development of the ADR culture in the EU are still unresolved, affecting the proper integration of ADR principles and ODR technologies. A more effective coupling could be expected to smooth digital trade interactions by increasing access to justice and consumer trust in the redress capacities of the Dispute Resolution System (DRS) as a whole.

AI Implementation in ODR: A Game-Changer or a Troublemaker of Data Protection

“…For instance, Arbitrator Intelligence has also collected about 1,400 available arbitral awards from jurisdictions of over 125 countries around the world. 42 Based on this dataset, the algorithm can spot trends and construct guidelines that connect the verdict in each case to its specific details, 43 while it is impossible for a lone individual to handle, comprehend, analyze, and assess a data collection consisting of more than one thousand or million cases. The AI can then refer to these rules when presented with a new case to determine the appropriate remedy.…”