The Evolving Research of Customer Adoption of Digital Payment: Learning from Content and Statistical Analysis of the Literature

Sahi, Alaa Mahdi; Khalid, Haliyana; Abbas, Alhamzah F.; Khatib, Saleh F. A.

doi:10.3390/joitmc7040230

Cited by 63 publications

(31 citation statements)

References 140 publications

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“…Still, Venkatesh et al [ 87 ] extended the UTAUT2 model by adopting additional constructs of innovativeness, perceived risk, attitude, and social influences. The evidence suggests that UTAUT and UTAUT2 constructs' perceived ease of use, perceived usefulness, innovativeness, and social influence have a significant influence on the adoption of e-wallets in south-Asian countries like India and Pakistan [ 57 , 68 , 74 , 79 – 81 ]. In this research model, diffusion of innovation theory [ 71 ] contributes by examining innovations which are considered the vital element [ 99 ], and users' innovativeness in technology adoption is indicated as the significant outcome of innovation theory [ 59 ].…”

Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

An Empirical Investigation of the Continued Usage Intention of Digital Wallets: The Moderating Role of Perceived Technological Innovativeness

2022

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The paper examines the constructs that instigate the users to adopt digital wallets and continued usage behavior in a developing country perspective, Bangladesh. The researcher used a cross-sectional design to collect the primary data using a self-administered questionnaire. The population consisted of the youth, precisely 18–35, who are tech-savvy and knowledgeable about new technology. The study followed the nonprobability purposive sampling technique, and 330 responses were collected through a structured questionnaire survey. In direct path analysis, the findings revealed that perceived usefulness, ease of use, compatibility, insecurity, and behavioral intention to adopt digital wallets found significant relationships among the constructs that supported the proposed hypotheses. Moreover, indirect path analysis of perceived compatibility, perceived personal innovativeness and perceived social influence found no significant relationships that did not justify the proposed hypotheses. Users' behavioral intention partially mediates among perceived usefulness, ease of use, personal innovativeness, and perceived social influence, except perceived compatibility. The findings suggested that perceived technological innovativeness did not support the proposed hypothesis. The incorporated constructs of this study have hardly been found in the existing literature, and the researchers shed light on the unexplored research area. The study results, implications, and limitations have been discussed.

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Section: Theoretical Framework and Hypotheses Developmentmentioning

confidence: 99%

An Empirical Investigation of the Continued Usage Intention of Digital Wallets: The Moderating Role of Perceived Technological Innovativeness

2022

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“…This search string helped to collect most of the studies that have a combination of keywords related to Shariah and auditing. This method was applied in several prior SR research (Khatib et al, 2022;Khatib et al, 2021bKhatib et al, , 2021cSahi et al, 2021;Hazaea et al, 2021a;Zamil et al, 2021).…”

Section: Methodsmentioning

confidence: 99%

Shariah auditing: analyzing the past to prepare for the future

Khatib

Abdullah

Amosh

et al. 2022

JIABR

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Purpose This study aims to present a detailed investigation of Shariah audit research based on a systematic literature review. Design/methodology/approach A total of 53 studies were collected from the Scopus and Web of Science databases following a systematic methodology. These studies were analyzed and evaluated based on the theoretical perspective, geographical distribution, research settings and themes background. Findings The findings indicate an increase in the literature on Shariah auditing over time, especially in the Malaysian context, with a dearth of research in other contexts and institutions (Takaful). It has been also revealed that the existing literature is still unclear about the effectiveness and consequences of effective Shariah auditing, pointing the need for more work on these areas. The authors outline opportunities for future Shariah auditing research. Originality/value The synthesized findings are helpful for policymakers and managers to understand better how research in Shariah auditing is developing and how to translate research findings into practice. To the best of the authors’ knowledge, this is the first research to comprehensively synthesize the literature on this topic and identify the potential opportunities for future research directions.

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“…Gender and age played varying moderating roles in some prior studies to explain m-payment adoption behaviour (Sahi et al, 2021). Venkatesh et al (2003) have argued that older people have lower PE because they put forth less effort to learn a new system.…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

Exploring Retailers’ Behavioural Intentions Towards Using M-payment: Extending UTAUT with Perceived Risk and Trust

Esawe

2022

Paradigm: A Management Research Journal

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This study aims to identify the factors influencing retailers’ intentions to use m-payment. The Unified Theory of Acceptance and Use of Technology (UTAUT) model was adopted and extended with two additional variables: trust and perceived risk (PR). The sample of 682 respondents was obtained through an online survey distributed to retailers throughout Egypt. The partial least squares-structural equation modelling method was employed to analyse the data and test the hypotheses of this study. In terms of outcome, performance expectancy, effort expectancy, social influences (SI), trust and PR are found as significant factors in the retailers’ behavioural intentions to use m-payment (BIU). Moreover, trust and SI were the most significant factors influencing the retailers’ BIU m-payment. This study provides insight into Egypt’s retail sector regarding BIU m-payment. Accordingly, decision-makers, m-payment providers and stakeholders can benefit from the results by looking at the significant factors and understanding the retailers’ BIU m-payment, especially when formulating strategies for the m-payment ecosystem. This study investigated the ‘pay pay cash’ initiative, which is being implemented for the first time in Egypt after the spread of the Coronavirus.

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The Evolving Research of Customer Adoption of Digital Payment: Learning from Content and Statistical Analysis of the Literature

Cited by 63 publications

References 140 publications

An Empirical Investigation of the Continued Usage Intention of Digital Wallets: The Moderating Role of Perceived Technological Innovativeness

An Empirical Investigation of the Continued Usage Intention of Digital Wallets: The Moderating Role of Perceived Technological Innovativeness

Shariah auditing: analyzing the past to prepare for the future

Exploring Retailers’ Behavioural Intentions Towards Using M-payment: Extending UTAUT with Perceived Risk and Trust

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