2017
DOI: 10.22631/ijaep.v6i4.195
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The Examination and Comparison of Recreational Sports Centers With Regard to Quality of Service

Abstract: ABSTRACT:The goal of this study is to analyses private sports centers offering recreational activities in the cities of Izmir and Manisa (Turkey) according to the opinions of voluntary members and compare them based on several variables. The "Service Quality Assessment Scale" developed by Lam and adapted to Turkish with a validity and reliability procedure was used as a data collection tool in the current study. The study was carried out with 527 people including 177 women and 350 men. In the analyses, descrip… Show more

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