“…The authors identify 8 factors that could influence the purchasing decision and the degree of satisfaction with online stores, namely (Edwar, Diansari & Winawati, 2018): e-service quality, price, time, easiness, security, trust, convenience and website quality. The results of this study highlight that among the eight factors that influence the decision to shop online, the most dominant are: trust factor, price factor and time factor (Edwar, Diansari & Winawati, 2018). Also, regarding online shopping, Katawetawaraks & Wang (2011) describe four factors that underline the decision to buy online, namely: convenience (online shopping is available non-stop), information (given the inability of customers to reach products, online sellers typically provide more information about a product,…”