“…In five of the six cases studied there was an onsite assistant with the remote students. This person was observed doing various tasks such as classroom management, communicating with the teacher about students' progress, tutoring students, distributing resources, and handling the organization and logistics of the classroom on the other side of the screen, which matches what Borup and Drysdale () reported in their work on the role of the “other” in K‐12 online and blended courses The teachers interviewed were adamant about emphasizing the critical role this support person plays in the success of videoconferencing, confirming existing literature on the topic (Barbour & Adelstein, ; Barbour & Mulcahy, ; Bower et al ., ; de la Varre, Kane, & Irvin, ; Hedestig & Kaptelinin, ; White, Ramierz, Smith, & Plonowski, ). Teacher C noted that she had “a system where the assistant sends me student work every day,” and Teacher E commented that she “could not survive without the teaching assistant over there.…”