The Hyperlinked World: A Look at How the Interactions of News Frames and Hyperlinks Influence News Credibility and Willingness to Seek Information

Borah, Porismita

doi:10.1111/jcc4.12060

Cited by 34 publications

(19 citation statements)

References 54 publications

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“…This distinction is particularly important in social networking sites (SNS), as information may be reposted many times, creating layers of information sharers and obscuring the original source. As such, the findings are in line with previous studies indicating the importance of hyperlinks in credibility assessment (Borah, 2014;Johnson & Wiedenbeck, 2009). Moreover, hyperlinks and images were the two most important factors in that process, as reported by the participants.…”

Section: Discussionsupporting

confidence: 91%

Positive vs. Negative Framing of Scientific Information on Facebook Using Peripheral Cues: An Eye-Tracking Study of the Credibility Assessment Process

Rotboim

Hershkovitz

Laventman

2019

IJELL

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Aim/Purpose: To examine how positive/negative message framing – based on peripheral cues (regarding popularity, source, visuals, and hyperlink) – affects perceptions of credibility of scientific information posted on social networking sites (in this case, Facebook), while exploring the mechanisms of viewing the different components. Background: Credibility assessment of information is a key skill in today's information society. However, it is a demanding cognitive task, which is impossible to perform for every piece of online information. Additionally, message framing — that is, the context and approach used to construct information— may impact perceptions of credibility. In practice, people rely on various cues and cognitive heuristics to determine whether they think a piece of content is true or not. In social networking sites, content is usually enriched by additional information (e.g., popularity), which may impact the users' perceived credibility of the content. Methodology: A quantitative controlled experiment was designed (N=19 undergraduate students), collecting fine grained data with an eye tracking camera, while analyzing it using transition graphs. Contribution: The findings on the mechanisms of that process, enabled by the use of eye tracking data, point to the different roles of specific peripheral cues, when the message is overall peripherally positive or negative. It also contributes to the theoretical literature on framing effects in science communication, as it highlights the peripheral cues that make a strong frame. Findings: The positively framed status was perceived, as expected from the Elaboration Likelihood Model, more credible than the negatively framed status, demonstrating the effects of the visual framing. Differences in participants' mechanisms of assessing credibility between the two scenarios were evident in the specific ways the participants examined the various status components. Recommendations for Practitioners: As part of digital literacy education, major focus should be given to the role of peripheral cues on credibility assessment in social networking sites. Educators should emphasize the mechanisms by which these cues interact with message framing, so Internet users would be encouraged to reflect upon their own credibility assessment skills, and eventually improve them. Recommendation for Researchers: The use of eye tracking data may help in collecting and analyzing fine grained data on credibility assessment processes, and on Internet behavior at large. The data shown here may shed new light on previously studied phenomena, enabling a more nuanced understanding of them. Impact on Society: In an era when Internet users are flooded with information that can be created by virtually anyone, credibility assessment skills have become ever more important, hence the prominence of this skill. Improving citizens' assessment of information credibility — to which we believe this study contributes — results on a greater impact on society. Future Research: The role of peripheral cues and of message framing should be studied in other contexts (not just scientific news) and in other platforms. Additional peripheral cues not tested here should be also taken into consideration (e.g., connections between the information consumer and the information sharer, or the type of the leading image).

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Section: Discussionsupporting

confidence: 91%

Positive vs. Negative Framing of Scientific Information on Facebook Using Peripheral Cues: An Eye-Tracking Study of the Credibility Assessment Process

Rotboim

Hershkovitz

Laventman

2019

IJELL

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“…However, the authors measured the sustainability risk and sustainability trust constructs using a seven-point Likert scale ranging from very unlikely (1) to very likely (7). In order to measure sustainabilityrelated information seeking, the authors adapted five items from Borah (2014). Furthermore, they adapted seven items of dependency on social media for sustainability-related information from Grant (1996).…”

Section: Construct Measurementmentioning

confidence: 99%

Sustainable product purchase: does information about product sustainability on social media affect purchase behavior?

Saeed

Farooq

Kersten

et al. 2019

AJSSR

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Nowadays, consumer-to-consumer communication and its impact on purchase decisions have gained substantial consideration owing to digitalization and the emergence of internet-based social media platforms. Social media allows consumers to communicate with thousands of people well beyond their network. Consequently, the demand for transparency from industrial corporations has increased. It even becomes more important to understand how sustainability-related information on social media holds organizations accountable for their wrongdoings and reward them for taking sustainability-related initiatives. In this research work, the authors investigate how information that is available on social media influences consumers' purchase behavior with regard to sustainable products in the context of developing countries. Therefore, the authors surveyed social media users residing in Pakistan and used partial least squares structural equation modeling (PLS-SEM) to analyze the collected data. The results established that positive and negative sustainability-related information on social media significantly influences consumers' intention to purchase sustainable products. Furthermore, this study explains that consumers' willingness to seek sustainabilityrelated information makes them dependent on social media and this dependency on social media affects their intention to purchase.

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“…This function is also referred to as hyperlinks' citational function (Ryfe, Mensing, & Kelley, 2016). Second, hyperlinks to sources also enhance the perceived credibility of certain types of articles as well as readers' inclinations to seek further information (Borah, 2014;Chung, Nam, & Stefanone, 2012). Third, hyperlinks to webpages containing opposing views or different interpretations generate greater diversity of opinions in news, leading to what Gans (2011) calls 'multiperspectival news'.…”

Section: Literature Reviewmentioning

confidence: 99%

Finding the news and mapping the links: a case study of hypertextuality in Dutch-language health news websites

Stroobant

2018

Information, Communication & Society

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This study considers hyperlinks as digital navigational cues that can guide users through the increasingly complex and vast online health information landscape in order to examine how hypertextuality at both search engines and health news websites mediates access to further health-related information. This is important because online news media are frequently used and convenient sources for health information. The methodology unfolds in two steps. First, an environmental scan of search engine result pages for the term 'health news' was conducted. Second, an automated quantitative content analysis (N = 5428) of external hyperlinks found on three types of health news websites, i.e., net-native, mixed and legacy news brands, was performed. Most importantly, this study challenges the dominant internal-external distinction by introducing a systematic distinction between genuine external hyperlinks and pseudo-external hyperlinks when comparing various types of online health news. Net-native news websites provide more hyperlinks to thematically related information than legacy news websites with print origins. The latter often include pseudo-external hyperlinks to thematically unrelated, but organizationally affiliated websites, thus favoring financial relationships over thematic coherence as an incentive to link.

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The Hyperlinked World: A Look at How the Interactions of News Frames and Hyperlinks Influence News Credibility and Willingness to Seek Information

Abstract: Prior research has identified the influence of using hyperlinks in online information

Cited by 34 publications

References 54 publications

Positive vs. Negative Framing of Scientific Information on Facebook Using Peripheral Cues: An Eye-Tracking Study of the Credibility Assessment Process

Positive vs. Negative Framing of Scientific Information on Facebook Using Peripheral Cues: An Eye-Tracking Study of the Credibility Assessment Process

Sustainable product purchase: does information about product sustainability on social media affect purchase behavior?

Finding the news and mapping the links: a case study of hypertextuality in Dutch-language health news websites

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