The impact of an accelerated improvement workshop on ordering and receiving

Alexander, Gwen; Williams, John H.

doi:10.1080/14649055.2005.10766066

Cited by 9 publications

(2 citation statements)

References 6 publications

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“…, 2016). Yet, the extant work does suggest that lean can be used to improve performance within HEIs (Alexander and Williams, 2005; Bargerstock and Richards, 2015; Gómez-Molina and Moyano-Fuentes, 2022; Simonyte et al. , 2022; Svensson et al.…”

Section: Introductionmentioning

confidence: 99%

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A preliminary framework for assessing lean implementation in higher education

Cross

Joshi²,

Jensen³

2022

IJPPM

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PurposeThis study aims to develop and implement an initial framework for assessing progress in lean implementation within an higher education institution (HEI). It includes developing preliminary findings regarding the impacts of lean implementation in the HEI case organization and comparing outcomes from this assessment to outcomes from other published sources.Design/methodology/approachExisting literature on lean, particularly in an HEI context, was used to develop a preliminary lean assessment framework for HEIs. Quality and continuous improvement literature were also compared to the proposed assessment framework to further validate the approach. This assessment framework was then utilized to evaluate lean implementation at a large public university (LPU) in the U.S.FindingsThe paper presents the framework as well as the major findings from the Large Public University (LPU)’s assessment. The assessment findings are further compared to other HEI quality measures and lean assessments done in other industries. Overall, the findings suggest that the assessment framework provides valuable insight to HEI organizations implementing lean.Originality/valueThe research intends to support lean assessment standardization efforts by proposing a preliminary lean assessment framework for the HEI, grounded in research trends, research findings, identified gaps in the research, and case study outcomes. To the research team's knowledge, this is the first lean assessment framework proposed for HEIs and also contributes to research gaps related to service industry frameworks and those containing both practices and outcomes. The framework can be used by other researchers as a foundation for additional conceptual and empirical developments on the topic and by researchers and practitioners seeking to understand and assess lean implementation progress in the HEI.

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Section: Introductionmentioning

confidence: 99%

“…Many of these case studies focus on a single organizational unit or department within the HEIs (e.g. Alexander and Williams, 2005; Doman, 2011; Isa and Usmen, 2015; Tuai, 2006), and some focus on a single project (e.g. Kress, 2008; Murphy, 2009).…”

Section: Introductionmentioning

confidence: 99%