“…Since reputation is built through consistent behaviour, firms with a favourable reputation on key attributes are perceived to own capabilities that generate predictable patterns of behaviour and performance. As such, reputation serves as a rational and analytical frame for stakeholders, allowing to derive estimates of future behaviour of these firms (Bautista Delgado-García, de Quevedo-Puente, & Díez-Esteban, 2013;Fombrun, 1996;Pfarrer, Pollock, & Rindova, 2010). The institutional perspective on reputation, however, tends to focus more on a general, affective characteristic of corporate reputation, with reputation being characterized as a global impression representing how a collective perceives a firm (Fombrun, 1996;Rao, 1994).…”