2020
DOI: 10.1016/j.orgdyn.2019.01.004
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The impact of corporate social responsibility and irresponsibility on firm performance: New insights to an old question

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Cited by 11 publications
(7 citation statements)
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“…Moreover, CSR, for external stakeholders, may help the firm develop a favorable reputation and increase customer satisfaction levels; it may also enhance a firm's future and intangible stock market value (Kang et al , 2010; Singal, 2014). Thus, firms that are reliant on stakeholder goodwill, tend to invest in CSR (Salaiz et al , 2020). Firms implement socially and environmentally responsible actions and still pursuit their economic goals by creating value for all the stakeholders (Freeman et al , 2004).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Moreover, CSR, for external stakeholders, may help the firm develop a favorable reputation and increase customer satisfaction levels; it may also enhance a firm's future and intangible stock market value (Kang et al , 2010; Singal, 2014). Thus, firms that are reliant on stakeholder goodwill, tend to invest in CSR (Salaiz et al , 2020). Firms implement socially and environmentally responsible actions and still pursuit their economic goals by creating value for all the stakeholders (Freeman et al , 2004).…”
Section: Literature Reviewmentioning
confidence: 99%
“…They believed that firms mirror their institutional situations, and that coordinated market economies systematically maintain larger CSR, lower CSI and financial wages matching the types of corporate behavior society wants. Salaiz et al [12] demonstrated that CSR and CSI are both whole parts of the broader concept of corporate social performance, and provided some insight for directors making cardinal determinations on how to assign resources to CSR and CSI, and react to the desires of their shareowners and other shareholders. They suggested that the primal thing to better a company's situation may lie in maximizing CSR rather than in minimizing CSI.…”
Section: Corporate Social Responsibility and Corporate Social Irrespomentioning
confidence: 99%
“…That is to say, CSR coexists with CSI, and there is a focus on resources and attention to assist the improvement of corporate social performance [9][10][11]. However, it is not always easy for firms to balance between promoting CSR and preventing CSI [12]; more specifically, a firm may have a good strategy on diversity and equality of opportunity, but it may be weak in its commitment to address environmental pollution. Given that the firm is satisfying some communities while ignoring others, exploring the ramifications of the coexistence of CSI and CSR is essential.…”
Section: Introductionmentioning
confidence: 99%
“…According to a KPMG study, more than 90% of the world's largest companies applied corporate social responsibility (CSR) in the last eight years, in 2017 more than 60% of all companies in each industry sector [2]. Consequently, a large number of studies have focused on the mechanisms through which the implementation of CSR measures leads to better business results.…”
Section: Introductionmentioning
confidence: 99%